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knits9
Mentor

1471

hi all

 

i have activated ny broadband bit when i need to use 1471 it says service unavailable how do i activate this please

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6 Replies
Naomi-K
Scholar 2

Re: 1471

Hi,

There is no activation for 1471 it's not a bolt on with NOW TV you just type 1471 into your telephone.

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knits9
Mentor

Re: 1471

Hi Naomi,

It is not currently working. I would also like to activate 1571 answer phone. How do I go about doing this?

 

Thanks.

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schnapps
Legend 5
Legend 5

Re: 1471

Hi @knits9

If you get no joy on here, then contact the nowtv broadband team about why the 1471 (free) feature is not working on your phone line.

Whilst speaking to them ask them to up grade your phone package for the 1571 voice mail service (i think it's £1 per month extra).

To find the telephone number go to My Account (when signed in) and select Broadband & Calls, click the drop down arrow on Phone Extras and click the change extras button, where a telephone number should appear on screen to call.

knits9
Mentor

Re: 1471

I will try that thank you for the advice 

Theplumber
Newbie

Telephone

I am considering renewing my contract but how can i get 1471 and 1571 options

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schnapps
Legend 5
Legend 5

Re: Telephone

Hi @Theplumber 

 

The 1471 service should be free and included in your NowTV package and 1571 is an optional extra according to this link article below.

 

Never used either service to be honest on my NowTV Broadband & Call package so i can't confirm or not.

 

https://help.nowtv.com/article/call-features 

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