why has money been taken out of my bank account when iv only had the free 2 week trial

[Anonymous User]

why has money been taken out of my bank account iv only had the free trial which is nowbeen cancelled

[schnapps]

@Anonymous User

If you are convinced that you have cancelled your passes and do not have multiple usernames or Sky id on the same bank card, then your best bet would be to contact NowTV live chat.

Open the page below, click on "contact us" in the green box, this will open a new page where you will see an option to either email NowTV or speak to live chat.

Recommend using a PC, Laptop or Mac when you contact them.

http://help.nowtv.com/article/How-to-use-the-NOW-TV-My-Account-section 

[schnapps]

@Anonymous User

This additional guide article below may also be of some help on the reason why money was taken out of your bank account after cancelling your pass.

http://help.nowtv.com/article/Cancelled-but-still-being-charged

If you are still struggling, then contact live chat has per the instructions in my other post above.