Thanks @Anonymous User
It’s two 4th gen models I have - running latest Public beta build. Are you running developer build by any chance?
I completely wiped one of my Apple TVs and setup from scratch on the public beta again - same issue remains for me.
@Anonymous User spoke to now tv over live chat, they said they will escalate it to tech support team and they will reply by email, one of my boxes is still working but bet that one dies soon, they need to give us access to the beta
Thanks for update @Anonymous User. Totally agree... would be more than happy to help with the NowTV beta program also.
I can deal with buggy software and OS’s (I know tvOS13 is beta after all) - it’s what I do for a living after all, but we all here know the state of the current NowTV app on Apple TV.. it worries me that it has been ignored this long, so wanted to be sure the new issues on tvOS 13 are highlighted.
They can add in whatever support they want.
Some apps have already rolled out some ios13 support (Scanner Pro for example - see the version history for v7.5.7 - https://apps.apple.com/gb/app/scanner-pro-pdf-scanner-fax/id333710667)
So yes, apps can add in support for any OS they like. Would be good for NowTV to add in full support for TvOS12 tbh... never mind 13!