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- reset device limit plz
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Anonymous User
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20-11-2014 19:58
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hi after a few problems with devices can you please reset my device limit as unable to use my account on nearly all my various boxes till next month?
Solved! Go to Solution.
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Anonymous User
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20-11-2014 20:52
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Hi @Anonymous User
Thanks for getting in touch.
Sorry to hear you're having trouble with your devices.
You should now be able to add and remove your devices with no trouble but please note that after your initial changes you will only be able to make one change per month.
Thanks,
Sabrina
NOW TV Team
47 REPLIES 47
Anonymous User
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21-12-2015 20:44
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@Anonymous User except a device reset is a favour and not the norm. Try asking each month and you'll be told to wait.
Anonymous User
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22-12-2015 7:35
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Thanks. Yes, I know.
My point is that the process is unnecessary and simply an irritant just like the situation with not being able to stack codes; codes having unprinted and secret expiry dates etc.
Jeff
Anonymous User
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18-01-2019 14:45
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Hi I need help
Anonymous User
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29-11-2014 14:41
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keep getting device limit reached this month, never used any device except my youveiw box,
Anonymous User
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29-11-2014 14:55
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also got no devices registered in my account, might give up with youview box been nothing but troble, plenty of other movie services out there
Anonymous User
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29-11-2014 17:24
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Hi @Anonymous User
Sorry to hear about this issue.
I have sent you an email regarding this.
I hope it helps.
Kindest regards,
Rich
The NOW TV Team
Anonymous User
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19-02-2015 7:48
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all sorted now, my issue was faulty bt box,
Anonymous User
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18-02-2015 18:12
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Hi, i am having a similar problem, i have a registered youview box it is in my device list but when i try to stream on it i get the message "you have reached your device limit this month" (or similar)any help would be appreciated--thanks
Anonymous User
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18-02-2015 19:20
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Hi @Anonymous User
Thanks for getting in touch.
I certainly can 🙂
Regards,
Birgit
NOW TV Team
Anonymous User
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06-06-2015 22:14
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I can not get to watch now tv on my you view box as a message comes up and says that player isnt responding at the moment . Please try again later.
For help, go to support.youview.com and search for YVM105
I have done this for 2 days now and nothing has worked I am not happy about this service as I am paying for the service I am supposed to recieve I would be gratefull if you could help me with this problem.
Pauline reid.
