20-11-2014 19:58
Solved! Go to Solution.
20-11-2014 20:52
Hi @Anonymous User
Thanks for getting in touch.
Sorry to hear you're having trouble with your devices.
You should now be able to add and remove your devices with no trouble but please note that after your initial changes you will only be able to make one change per month.
Thanks,
Sabrina
NOW TV Team
20-11-2014 20:52
Hi @Anonymous User
Thanks for getting in touch.
Sorry to hear you're having trouble with your devices.
You should now be able to add and remove your devices with no trouble but please note that after your initial changes you will only be able to make one change per month.
Thanks,
Sabrina
NOW TV Team
21-11-2014 12:47
18-12-2014 16:00
i have just jumped in here as i have a problem i am trying to watch now tv via my pc which i have done before now its saying i have reached my device limit i only have the same 4 devices this pc being one of them i have not added any device
18-12-2014 16:50
18-12-2014 18:06
14-02-2015 21:26
Hi there,
Apparently I have also hit my device limit, even though I've only got two devices registered now, and they're not in use. My LG TV just buffers until I'm fed up of waiting, I've given up on the PS3 because the quality is no better than watching a net rip from 10 years ago and now I've gone to bed and my Mac is telling me I've hit the device limit.
I know I've definitely hit my patience limit. I can't see that I'll be continuing to use this service much longer...
15-02-2015 11:30
Hi @Anonymous User ,
Thanks for posting.
You might of hit the number of changes you can make in a month rather than number of devices you can register. More infomation on that here, but not to worry we'll reset your devices.
If you're getting poor quality play out some devices and buffering on another then it could be a connection is, we'll take a look at our reports and feedback on this, keep an eye on your emails for an update.
Thanks
Simon
NOW TV Team
22-02-2015 12:46
22-02-2015 15:55
Hi @Anonymous User
Thanks for getting in touch.
It may mean that you have already used your change this calender month.
But please keep an eye on your inbox, I will send you an email soon 🙂
Regards,
Birgit
NOW TV Team