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"Unable to load sign in, please try again later"

So, I signed up to NowTV yesterday, tried to load it on my Samsung TV (ue40ku6400) via the app, whisch is installed. But when I try to log in, it just says "Unable to load sign in, please try again later". It never offers me any where to actually sign in, and it does this whether hard wired or WiFi.

 

I've tried the normal ideas, rebooting the router, leaving the router to do a full power down cycle, unplugging the tv to see if that fixes it, as I said, I've tried both hard wired and WiFi connections.

 

Does anyone have any suggestions about what I could try next?

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25 Replies
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Mentor

Re: "Unable to load sign in, please try again later"

Exactly the same thing. Also a Samsung! Just bought a week pass for the cricket! Please help. It starts in 45 mins!!

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Advocate

Re: "Unable to load sign in, please try again later"

I am having the same problems. 

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Advocate

Re: "Unable to load sign in, please try again later"

Same problem on Samsung TV ..no number to contact ?

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Mentor

Re: "Unable to load sign in, please try again later"

Having spent 2.5 hours on the live chat I think they are now working on it!!

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Advocate

Re: "Unable to load sign in, please try again later"

Were you speaking with Samsung's or NOW TV's live chat? 

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Mentor

Re: "Unable to load sign in, please try again later"

NOW TV. The issue will be their end. I’ve used the same tv last year without issue. Missing cricket all day 🙁

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Advocate

Re: "Unable to load sign in, please try again later"

Same here. I got a month's pass for the cricket too! So far no luck.

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Advocate

Re: "Unable to load sign in, please try again later"

I have chipped in with my issue to live chat team and the technical department and encourage others to do the same. They will email those who have raised this issue with them when it is resolved. 

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Advocate

Re: "Unable to load sign in, please try again later"

Same  problem here! How do I start a live chat??

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