"Could not register the device. Maximum allowed registered devices exceeded" Error on registered TV

[Cliffinkent]

Hey, 

I've a Samsung TV which is registered as one of my 4 devices with NOW TV. But now I'm getting the error " "Could not register the device. Maximum allowed registered devices exceeded"

I've logged out and in again, and checked my list of devices, and it's definlty registered

Any ideas?

Thanks

[4268]

@Cliffinkent try removing it from the list and then readding it. If that doesn't work ask chat to free up the slot and then add it.

[Hopsfield]

@Cliffinkent got same problem. App was working fine but this morning the "signed me out " and when trying to log in again got the same message as you. I checked the website my samsung tv is still listed on device list. Have you got solution for this?

[Wontv]

Just had the same issue on an xbox. Signed me out a few days ago, get error message now, however its still on the list. Massive pain with the device limit change. 

[Geeteex]

The same has happened to our Xbox. Any idea how to fix this? It’s still on the list but when I click to watch something it says maximum number of devices. Getting stupid now. 

[schnapps]

Hi @Geeteex

A few Xbox owners have reported this, i don't know if any new software update either on the Xbox or NowTV App has screwed up Xbox users device list on their account.

If you haven't got any device swaps this calendar month left, by going onto Devices on here and removing the Xbox from your account list and then try watching the nowtv App again on your Xbox.

Then i would suggest jumping over to live chat and ask them to reset your device list.

Link here to live chat.

https://help.nowtv.com/contact-us/managing-my-devices

[Ipolo]

Having the same issue on Xbox, I don’t see any Now TV app update on the Xbox from the last few days so this issue is definitely on Now TV’s end.

[Codie-lee]

Please could someone help me on why my now tv is saying this, don’t want to be paying for something I can’t use.

thank you 

[me3]

Same problem here, how do I solve this, Now TV is not very help full, I want to watch now tv again.

[me3]

I have done that, didn't solve the problem.