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Anonymous User
Not applicable

‎13-10-2016 20:27

now tv box

I have reset and turned off and on
When it comes up omnscreen it goes off after 5 secs and wont stay on all words are in and internet working
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1 REPLY 1
SeeMoreDigital
Legend 5
Legend 5

‎13-10-2016 22:46

Hi and welcome to the forum @Anonymous User,

 

In order to help you out, can you provide the following information: -

  • Are you an existing or brand new NOW TV subscriber?
  • If you are an existing subscriber, when did you start having issues?
  • What's the make and model number of the device(s) you're using to access and play NOW TV content?
    [ie: a NOW TV 'black' box, a NOW TV 'white' box or a NOW TV 'Smart' box. Or a 'Games Console' of some type, a 'Set Top Box' of some type, a 'Smartphone' of some type, a 'Tablet' of some type, a 'Windows PC', a 'Mac' computer or another type of device]
  • How is your NOW TV playback device connected to the internet. Is it via a wired or wireless (WiFi) ethernet connection?

Sufficed to say, the more detailed information you are able to provide, the easier it will be for us NOW TV forum members and/or a NOW TV Team member to work out a solution for you!

 

 

Cheers