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Amy2020
Newbie

not allowing sign in or playing on firestick at all

Downloaded now tv on the 2020 firestick lite, it installs and opens fine but won’t let me sign in or play anything just fails to load video then app crashes any help? 

have spare devices available so it’s not this 

Any help appreciated 

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gavs82008
Legend 5
Legend 5

Re: not allowing sign in or playing on firestick at all

@Amy2020 

Have you tried to turn off your router and stick for a few minutes? 

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Amy2020
Newbie

Re: not allowing sign in or playing on firestick at all

Yeah have tried resetting firestick, have tried uninstalling and
reinstalling app have tried factory settings. For some reason it comes up
with nowtv.com/ie/Amazon for anything along the bottom which is making me
think does the app think we’re in Ireland not Uk? I have changed postcode
on device to make sure it UK but still have issues
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gavs82008
Legend 5
Legend 5

Re: not allowing sign in or playing on firestick at all

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