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Anonymous User
Not applicable

issues with Sky sports sound

i am watching the football and the sound on the commentators doing there bit is really low to point its hard to hear them.

 

is this a Sky/Now tv issue as all the other channels i watch on Now tv are ok but Live football is a problem.

 

i am using App via Samsung smart TV.

4 REPLIES 4
Anonymous User
Not applicable

Watching Liverpool v Arsenal tonight on nowtv through youview box and the sound constantly dropped out. This has been going on for far too long and @ £25 a month is pathetic. Also when the ad breaks are on the sound is always fine and soon as the game is back on it drops out. GET IT SORTED!!!!!

gavs82008
Legend 5
Legend 5

@Anonymous User @Anonymous User 

Not sure if this will help, but worth mentioning. Try to delete and reinstall the Now TV app, it might sort out any issues.

 

Either way, it’s definitely worth popping onto Live chat to see what they say.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Ok thanks

Anonymous User
Not applicable

Unfortunately apps cannot be removed or re installed on a youview box.