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Rich-L
Elite 2

Re: Error 103

Hi @Grump75 and @Grump75,

 

Sorry to hear about the problems you've experienced.

 

We're currently investigating this error code and working on getting it resolved.

 

Apologies for any inconvenience.

 

Thanks,

 

Rich

The NOW TV Team

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jonnyfaulds
Advocate

Re: error code 103

@Andy-S
I have a roku and it's completely at random.
Thanks
Jonny
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Lindzi
Elite

Re: error code 103

Nowtv black box is now giving me this error too. V.3.6.69 error code 103

Buffering every couple of minutes and now it's kicked me off.

Starting to fall out of love with NowTv....nothing works as it should!
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Andy-S
NOW TV Team (Retired)

Re: error code 103

Thanks for that information @jonnyfaulds.

 

I will get this passed onto the teams who are looking into this issue with our box partners.

 

Thanks

Andy

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Andy-S
NOW TV Team (Retired)

Re: error code 103

Strange that message is happening on a NOW TV Box @Lindzi

 

Again i will forward this on for you.

 

Andy

Lindzi
Elite

Re: error code 103

 

Hi @Andy-S

 

Thank you for coming back to me. I watched lots of content on the Sunday and it behaved perfectly (well apart from the Continue Watching but that's another story)

 

So I think I may have been a bit dramatic and premature in posting Smiley Happy

 

Thanks again!

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spon5
Advocate

Re: error code 103

 I have exactly the same problem for over a month.

 

Repeated error 103 every 10 to 40 minutes.

 

Talktalk ISP

Full strength wifi connection (fibre)

Happens on 2 seperate nowTV boxes in 2 seperate rooms on 2 seperate TV's

 

No issues with Amazon Prime or Netflix streaming on the same TVs.

 

Makes watching nowTV the last resort often taking an hour to get through a 40 episode. 

The loss of last position is particularly enfuriating. 

 

Unlikely to subscribe much longer unless fixed.

 

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Andy-S
NOW TV Team (Retired)

Re: error code 103

Hi @spon5

 

Can you just confirm if your NOW TV Boxes are the Black/White or Smart Boxes ?

 

Can you also let us know who your Internet provider is ?

 

Thanks

Andy

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spon5
Advocate

Re: error code 103

Both are white boxes

 

Model 24005k

 

Internet provider is TalkTalk

 

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4268 Legend 5
Legend 5

Re: error code 103

Hi @spon5  what TV do you have, I am assuming it is a smart TV given you mention Amazon and Netflix.  Unless you have an Amazon Device.     Also are you aware if you buy a couple of new boxes with passes you can apply each of those to your account.  If you check Tesco they have deals on.   There are likely to be more from Currys too.   It should save you some money.


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