06-05-2019 10:05
Hi, I’ve recently purchased a trial for the Sky cinema and entertainment with the view to continue with these after the trial has ended! However the entertainment is not showing on my television therefore unable to watch anything! However on 3 of the other devices we can!!! Does anyone know if why this is or what I can do to veiw entertainment on the main tv! BT view box is brand new and up to date and also the tv!! If I can veiw the cinema then why not the entertainment shows?? Many thanks
Solved! Go to Solution.
06-05-2019 11:59 - edited 06-05-2019 12:03
@Anonymous User wrote:I’m having the same problem except I have paid for the cinema and the entertainment packages. The cinema one works fine but entertainment pass isn’t showing up like I don’t have it.
You need to watch on a different device than your YouView box to see the Entertainment part of NowTV at the moment.
More information here.
06-05-2019 10:34
@Anonymous User
You view only has the cinema pass available on it I've read on here that this will change in the future but not sure when. If you want to watch the entertainment pass unfortunately you'll have to use a different device 😞
06-05-2019 11:46
I’m having the same problem accept I have paid for the cinema and the entertainment packages. The cinema one works fine but entertainment pass isn’t showing up like I don’t have it.
06-05-2019 11:59 - edited 06-05-2019 12:03
@Anonymous User wrote:I’m having the same problem except I have paid for the cinema and the entertainment packages. The cinema one works fine but entertainment pass isn’t showing up like I don’t have it.
You need to watch on a different device than your YouView box to see the Entertainment part of NowTV at the moment.
More information here.
25-05-2019 18:02
Why is my Now Tv box not working in my new address?
25-05-2019 23:11
Because you haven’t got any internet service there yet?
Because you have got an internet service, but you haven’t told the box the new router SSID and password?
Because you have moved abroad to where NowTV does not reach?
26-05-2019 12:07
26-05-2019 14:12
@caseyb1993 @RoyB @Anonymous User
Casey, Roy
Have a look in my crystal ball, perhaps the answer to PeaceTefe67's question is in there?
UK Bob