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wicket
Newbie

could not download now tv on my smart tv keeps coming up in red /works on samsung mobile

‎14-04-2019 21:46

cannot get now tv on my LG smart tv  as it does not accept  my email yet all works fine on my samsung phone . How can i rectify this as i want to watch game of thrones on my tv 

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schnapps
Legend 5
Legend 5

Re: could not download now tv on my smart tv keeps coming up in red /works on samsung mobile

‎14-04-2019 22:00

Hi @wicket 

 

Bit of a long shot, if you have a nowtv username (not forum name) try that instead of your email address when you sign into the LG Smart TV NowTV App.

 

Otherwise maybe delete the NowTV App,then re install the App, power the TV down at the main power outlet for a minute, then see if you can sign back into the App on your TV.

 

I don't own a LG TV so i won't be able to offer any further help, other to point you in the direction of live chat from the link below.

 

https://help.nowtv.com/contact-us/managing-my-devices

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