We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs.
Choose your device to see a list of FAQs:
Apple TV
LG Smart TV
Chromecast
YouView
Roku
Continue watching is not working on Samsung TV or my X Box. If I wish to continue watching a series, e.g. Episoide 6 of The Movies or Sky Documentaries, nothing happens except coloured ball just goes round and round. This has also happened to other p...
Have an LG Smart TV and so far (since 07/20) had no issues with Now TV app. But yesterday and today have had the message “Sorry, Now TV is currently unavailable”. Deleted app, reloaded and this time it loaded, but all programmes apart from news said ...
So I've been having this issue on my device now for over a week and it's really starting to get frustrating. Whenever I choose to stream to any of my 3 Chromecast devices from my mobile app I just get the 4 spinning circles in the middle of the scre...
Having issues watching NowTv on Smart tv (LGTV - newer model with support for NowTV) Both yesterday and today. NowTv app loads but when a programme is selected some load fine but others just not loading. Have switched off tv to clear the cache but ma...
The Now Tv app works fine on my Samsung Q70 TV apart from when I watch an episode of something (say season 1, Epsiode 1), and select "maybe later" it will randomly leave the programme that I've just watched in the same place in my continue watching ...
Hello, just recently picked up the new Chromecast 2020 with Google TV+controller. Every hour it seems to just buffer indefinitely. Other apps work fine and this issue seems to happen with NOW TV only. Not entirely sure how to fix this, I've reset ro...
On any film or recorded episode now tv sound stutters. It’s fine with live tv but with everything else it stutters continually every 2 to 3 seconds. Completely unacceptable service. Please advise why this is happening and how to fix it
Been watching NowTV for about 2 years on a 2015 Samsung smart TV. No issues. Today, NowTV decides it cant be supported on the device.....total bull!! I'm not going out spending several hundred pounds on a new TV just for NowTV.....and do they reali...
