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Set top boxes & Smart TVs


FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
  • 5 replies
  • 8 thanks

Box compatibility

I have a talk talk youview box and I have logged into my account, can browse through channels but when it comes to playing then it just say “something went wrong go back to try again” is there something I’m missing? The box has only been installed re...

Resolved! Subtitles

Suddenly on my LG smart tv now app there is yellow subtitles subtitles are off on my main tv it’s just appeared on now app. How do I turn them off I’m pulling my hair out with it

Chrome cast x1

Hi all, I just bought the new chrome cast x1 with google tv, but it appears I cannot install now tv directly on the device. Is this a bug?thanks!

Now TV launches on Amazon Fire Stick

Looks like Now TV has finally launched on Amazon Fire Sticks (just downloaded onto my Amazon Fire 4K stick). Also Amazon Prime video now added to Now TV devices.  

gavs82008 by Legend 5
  • 39 replies
  • 17 thanks

AppleTV 4k new app fails to load

Hi there,  I'd updated to the new NowTV app this week on AppleTV, and I had it up and running even watching a few football games on it.  However a couple of days later I went to watch something and I got a message on the screen "Sorry, NowTV is curre...