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Set top boxes & Smart TVs


FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
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YouView app crashing

Since yesterday afternoon, I've been unable to play any content through the NOW app on my YouView box. Don't know if it has anything to do with the rebranding update. The app loads, lets me choose content, then I get a black screen with the new green...

Resolved! TV guide opening on sports.

Hi Team, I am fed up with having to navigate back to Entertainment from sports every time I login. I am only subscribed to Entertainment and find this frustrating especially when I have to restart after a freeze or drop out which happens daily. Durin...

Samsung Server AS415

Please help! I am trying to use the Now TV app on my new Samsung tv. When I click on the app it says “unable to connect to the Samsung server. Please try again later. (AS415)”. I think my tv should be compatible with the app and other people seem to ...

Casting button has disappeared

For the last two days I have been unable to cast fromMy iOS app. I have deleted and reinstalled the app, reset my chromecast and made sure both are on the same network. Other apps cast perfectly well, but NowTV no longer appears to see the chromecast...

Samsung Premier Projector

Hi all I have just bought a Samsung Premier projector, it runs on the same OS as the Samsung TVs it has al the apps (BT Sprot Netflix etc) but no Now TV app anyone know if it’s coming?

Resolved! Using Roku Express With Now TV

Over the past year I drifted away from Now TV together with  the box I used to use.I now have a Roku device Roku Express 3900EU and can see the Now TV app in the available apps list.I recently checked my Now tv offers and am thinking of coming back t...