We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs.
Choose your device to see a list of FAQs:
Apple TV
LG Smart TV
Chromecast
YouView
Roku
Over the past year I drifted away from Now TV together with the box I used to use.I now have a Roku device Roku Express 3900EU and can see the Now TV app in the available apps list.I recently checked my Now tv offers and am thinking of coming back t...
NowTV App all of a sudden not working on Samsung TV anymore - anyone know why or what to do to fix this? It was all fine until two days ago and not just comes up as a black screen. No issues on any other apps. Very strange
I watch via a smart tv and it keeps saying it's currently unavailable, the last few weeks it's been intermittent and just freezes, what's going on? I have 3 passes so dont want to waste them.I have fast fibre broadband so that's not an issue as ever...
The app has been playing up for a while, only loading when launched from LG content store. WebOS updated earlier this week, now NowTV app will not load at all. Please sort out the app.
Hi can someone help me please I am a new customer to now tv and now broadband I’m not very impressed you can’t call up mow tv for help only for broadband so I have some to here. I am trying to use now TV on my Xbox one. It keeps coming up with error...
HiI wonder if anyone can help me please - I'm going round and round in circles.I'm an existing NowTV customer who has put the NowTV app on our Fire TV Stick. Once launched, I get a QR code and a link to (presumably) activate the app online here:nowt...
Recently a NOW TV advert that nearly deafens people has been introduced at the start of every show. What is the point of this? An advert? I'm already using now TV and this annoying advert has the effect of making me seriously consider cancelling.
Hi I am suffering with no sound on the Now tv app on my Sony Bravia Oled A9. The programmes are streaming in a jerky fashion. Not a network problem as my speed is currently 120 Mb and it works fine on other devices. The sound is fine on other apps an...
All of a sudden, we find ourselves unable to watch Now TV on our Samsung smart TV - it was working one day and then suddenly stopped working the next! We use the remote (obviously) and get as far as the bit where you click on the little programme pi...
Hi NowTV, Since joining NowTV broadband (end of December 2020) I have started seeing a lot of buffering on my Sony smart TV. iPlayer is the worst, but I often see it freeze on Netflix, then suddenly speed up. I have never seen this problem before (ov...
