We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs.
Choose your device to see a list of FAQs:
Apple TV
LG Smart TV
Chromecast
YouView
Roku
Hi,We've loved the Apple TV Now app, but we recently started getting the error 'Sorry! Unable to play requested content at the moment, please try again later.' We are the only account (no one else is using it), we have the latest apple tv (4k 2023), ...
Roku Streaming Stick 4k here - I am paying for boost and def getting HD as the channels have HD beside them and I'm also getting 50 fps & multi screens etc but the 'Watch in HD with surround sound etc' boost message is still showing on the tv guide. ...
Hi, i am having a problem with trying to watch The Curse of Oak Island, when i try to open it, it tells me there is an error & try again, i have tried on TV & pc with same prob.
Hi my Roku box updated the Now TV App today and since then the video is lagging the Audi by around 2s. Have powered it on and off several times and reset the Broadband router, doesn't resolve the problem. Does anyone have the same issue and any sug...
Hi,I quite like the newer version of NOW using native playback controls. I tried pausing a live stream and was very pleased to see that it paused, however after a few mins the playback starts creeping forward so its not really doing a 30 min pause w...
The above message is displayed on all our smart TVs and fire sticks. All updates have been executed on devices and I’ve logged out of all devices. This has been an issue for at least 2 months so I’m cancelling. The help bot doesn’t help and there’s n...
Tried to watch True detective S.4 . I am fully up to date with my monthly payments to NOW Entertainment, but my device (Samsung Smart TV) is requesting me to Join up and pay up for a NOW subscription!!
