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Set top boxes & Smart TVs


FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
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Change stream quality

Hi I have a Samsung smart tv and am using the now app. I want to change the streaming quality, how do I do this? Also, I see a “search and options” in the top right, but my remote cannot get there? Any help will be appreciated. Thanks Derryck

You view now tv app cutting out

I am with talktalk and have their youview plus box and recently signed up for now tv sky sports and now tv entertainment passes.  I am finding that the now tv player app keeps jumping out after a period of time watching to the now tv menu and often r...

New Roku App

I've just loaded up the NowTV (sorry 'now' Roku app) and it's changed to that God awful design the PlayStation app has had for a while. Here's some feedback on it. It sucks! For some bizarre reason whoever designed it took all the many many bad bits ...

NOW app not launching on Roku stick

For the last week the NOW tv app on my Roku has not been launching properly. It opens initially, gets to the main menu screen and then cuts out after 2 seconds and reverts back to the Roku app menu.... I've tried unplugging everything and I have unin...

Resolved! Talktalk

Hi I’ve recently set up now tv through talktalk on my youview box however when I try to watch anything through the TV guide, it comes up with th qr code, so I scan that I’ve already purchased my passes through now tv using the talk talk voucher but s...

Resolved! "Now" no longer working on TV? Roku

Hi, I've tolerated that the Now downloaded software and app doesn't work on my laptop for over a year now. Despite the attempts nothing seems to work to have it work on my laptop. Now it's worse. 'Now' no longer works on my Roku device (which it's wo...

New app updates consume eligible devices

Upgrading from the "NowTV" app to the "Now" app consumes devices from the device limit. I have upgraded the apps across my devices - each time this counts as a new install and does not perform an application update, thus I have each time had to remov...

Resolved! Cant watch enterainment package

Purchased entertainment package last week and payment has been taken and confirnation received. Logged on this evening through my talktalk box and it looks like it has let me log in but its not showing entertainment package. Its showing movies but wh...