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Set top boxes & Smart TVs


FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
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Sky sports sound issues

is it me or is the sound on Sky sports bad? what i mean is i am watching the football on Main event and all i can hear is the crowd at the ground and the sound on the football commentators is really low. is anyone else having the same issue? think th...

5.1 Dolby digital now on Apple TV?

This last week or so I have noticed that my amp reads the output from my Apple TV 4K as being in 5.1 Dolby digital. My tv shows this too. I only have sky sports plus boost so can’t vouch for other packages  there is a problem however. If I switch fro...

NowTV app on AppleTV 4K hangs

We are having issues with NowTV displaying a blank screen with just the spinning loading symbol.  Exiting the app and going back in doesn’t fix it. The only solution we have found is to restart the AppleTV box. (I don’t see a way to force-stop and re...

Ability to name devices

Now we are in an era of "rolling cancellation" it is all the more necessary to recognise devices.Since the changeover the name of my Roku streambar has reverted to "Roku" and I have two instances of my only LG smart TV. So far my Roku2 has kept its n...

Now TV Boost In Ireland

Hi, Will Boost be being brought to ROI in time for the new season? It’s something I’d be looking to add. I’m not sure why it hasn’t been added already given it’s been in the UK for over a year. Thanks

Resolved! NOW App on Apple TV problem

When I click on the NOW app on Apple TV I get a black screen rather than the Home Screen. Scrolling up / down brings a temporary menu up but not able to play anything. I don’t know how to reinstall the App on Apple TV either. Can anyone help please?