We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs.
Choose your device to see a list of FAQs:
Apple TV
LG Smart TV
Chromecast
YouView
Roku
Hi, this is a real concern as I’m sure others are having issues too, but paying extra for NowTV Boost when none of the developers seem to care about this issue, and live chat just tell you to uninstall and reinstall the app or blame your AV receiver....
Hello. I have had no issues for a while using NOW TV on my two Apple 4K TV boxes (1st and 2nd gen) but in the last week, it pixelates every now and again and also freezes and shows the loading icon for a couple of seconds and then goes back. This is ...
Up until yesterday (10th Apr 2018), everything was running ok.Since then, when I load my Now TV app on my Smart Samsung UE48JS9000 all I get is a white screen.I solved this the first time by completely unplugging the TV. When I plugged it back in and...
Just watched Spurs v Man City on Sky Sports Main Event - it says it is HD, but picture looked grainy. Checked the other HD channels and they looked crisp and clear. Checked the other channel showing the game and that also looked grainy. We have Bo...
1. NowTv link to firestick app set up is a loop to membership advertising. There are no setup instructions This is misleading. 2. NowTv has to be sideloaded via 3rd party app - these app do not work!3. There are no links to a NowTv app provided by No...
Bought a new Samsung TV last week and got the now app on it and i have boost as i have Sport but when i check the Stream quality its showing as 1851. but before it was way higher then 1851. so what could be the issue as i have boost and i have tried ...
is it me or is the sound on Sky sports bad? what i mean is i am watching the football on Main event and all i can hear is the crowd at the ground and the sound on the football commentators is really low. is anyone else having the same issue? think th...
This last week or so I have noticed that my amp reads the output from my Apple TV 4K as being in 5.1 Dolby digital. My tv shows this too. I only have sky sports plus boost so can’t vouch for other packages there is a problem however. If I switch fro...
We are having issues with NowTV displaying a blank screen with just the spinning loading symbol. Exiting the app and going back in doesn’t fix it. The only solution we have found is to restart the AppleTV box. (I don’t see a way to force-stop and re...
3 days in a row with support. If I watch Now on one device - switch it off and go to another device - it does not work - Now systems do not recognise I have stopped streaming on the first device. Support suggested I logout of the first device and log...
