We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs.
Choose your device to see a list of FAQs:
Apple TV
LG Smart TV
Chromecast
YouView
Roku
Hi everyone, can anyone help on this one? Signed up to Now end of Oct 21, on top of existing BT package. BT box hardware failed 2 weeks ago and we got a new BT set top box. Also got a new Smart TV 2 weeks ago. Unable to sign in to NOW TV on Smart TV...
I’m having major issues with watching anything on the app on my AppleTV losing internet connection for a few seconds then coming back . It’s not the Apple TV as all the other apps on it Netflix , Amazon prime etc all working fine. anybody help please...
Hi folks, We're part-way through a three-month Sports package membership, but have just switched from BT to Talk Talk as our television provider. I have tried several times to log in (the App appears) and it accepts my log in details but then won't a...
Amazon prime app won’t play on now Tv box or stick! Turned everything off and on, rebooted box and router, updated everything and still nothing! It works on phone and iPad so makes me think it’s a now tv problem, please help!
Hi, I just re subsribed tonight and had to reset my password. I can stream content in my iPad, but my tv tells me to buy a pass. It’s changed it’s message now and is saying Sorry, there was an error in the player. Can anyone advise please
I just tried to acccess the F1 on the app via my Fire stick and was presented with the message “ looks like you don’t have an active membership”. Obviously I do and it worked last night for the football. I uninstalled and reloaded the app and signed ...
Whos silly idea was it to change the devices menu so you can no longer delete a device or change the name of a device. It makes it very confusing because if you had 6 LG TVs you have no way to tell which ones which.
The last couple of weeks the app on my Samung TV keeps pausing and have to keep coming out of the app and going back in later which is a pain when your watching live TV.
