We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs.
Choose your device to see a list of FAQs:
Apple TV
LG Smart TV
Chromecast
YouView
Roku
I've tried going into Now Tv several times today but I'm getting the "somethings not right" error with the code PL-0. I've reset my TV to factory settings, re connected to the Internet and re-installed the Now App. Still not working. Very frustrating...
Hi, I have a 2016 Sony TV KD-43X8305C but I cant find the Now TV app on Google Play Store, but XD83 is shown as a supported model. Can you please advise how can I get it. FYI I am already on latest software update of Sony. Thanks
I purchased a now TV bundle over Christmas to enjoy the content with my family, and we noticed after watching one of the movies that the audio cuts out for between 1 and 5 seconds every now and again - this seems to have gotten worse to the point w...
Hi, first post on here!Why is it that I can watch all other sky sports channels on my LG TV but not sky sports news?I can watch it on my other LG TV’s in the house but not my main TV!All I get us a very pixelated mostly green screen.I’ve been on live...
Hi all, I usually use now tv with boost on a roku stick. been absolutely fine until today when I watched and none of the sports channels are. Dolby 5.1 or 50fps. switched on Samsung app and it’s working fine on there. anyone know of roku is having is...
I've noticed recently the NowTv app is slow loading and then slow loading programs. Just wondered if anyone else has this issue? Im using it on the Roku streambar with the most recent updates.
Hi, I’ve noticed the last few weeks that, when watching Now TV on Chromecast, there is a huge time delay. In fact, I’ve just timed it a couple of times and when I’m casting from either my Android phone or iPad to my Chromecast, the broadcast is 80-85...
OK people I have now tv on my series 7 65" samsung tv and the frame rate/judder when panning across the scenery is terrible, to the point I paid for the boost to see if that would sort it but it doesnt. Netflix and disney plus however run smooth as b...
I currently have a amount of 7.99 coming out of my bank account. I have tried logging into my account to passess to cancel but this option does not appear beside any of the packages only the option to buy a pass. This is very frustrating. I do not wi...
Hi everyone, can anyone help on this one? Signed up to Now end of Oct 21, on top of existing BT package. BT box hardware failed 2 weeks ago and we got a new BT set top box. Also got a new Smart TV 2 weeks ago. Unable to sign in to NOW TV on Smart TV...
