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Set top boxes & Smart TVs


FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
  • 5 replies
  • 8 thanks

Turning Autoplay off

I can see that Autoplay has been turned on. Great for those who wanted it, but how do those of us who didn’t, turn it off  please? So annoying for credits to be cut off and a new episode that you don’t want to view just start. Not everyone wants to b...

Connecting tv to internet

I have not been able to connect my tv to internet since changing to Now. I have tried several ways ,checked everything but still says not connected. Any advice please ?

Jo2 by Advocate
  • 9 replies
  • 5 thanks

Philips TV compatibility

I am considering buying a Philips 50 PUS8807 or 8897 smart tv.  However, I cannot find anywhere that definitively confirms that you can download/use the Now TV app.  Does anyone know if it’s compatible please?

T0ny by Advocate
  • 6 replies
  • 4 thanks

Can't find the app store

I cannot find the app store through NowTV on either my PC or my Youview box.  Instructions say to go to the home screen and scroll down to the 'App Store', but it isn't there!  I have been through every menu available on NowTV, and it is just not the...

HSP2022 by Advocate
  • 5 replies
  • 0 thanks

App for Nvidia Shield TV

The Nvidia Shield TV has apps available from every mainstream streaming service out there except for Now TV. Are there any plans for this to be available? A lot of people want this.

Terrible NOW TV picture quality

I'm really unimpressed with the picture quality on HD service via Apple TV box.  Its more obvious when a black picture is displayed, the image is pixelated with large grey blocks.  I know its nothing to do with my connection, its the over-compression...

marfanuk by Mentor
  • 18 replies
  • 17 thanks