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Set top boxes & Smart TVs


FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
  • 5 replies
  • 8 thanks

Error code PL-0.

I have the NOWtv app on my firestick & on my Samsung mobile. I've never had a problem until yesterday, on my TV, saying something went wrong, error code PL-0.  But I can stil watch it on my mobile. I have tried all the steps to sort it and no luck. I...

Mustang by Advocate
  • 1 replies
  • 0 thanks

Now YV not working

I've tried going into Now Tv several times today but I'm getting the "somethings not right" error with the code PL-0. I've reset my TV to factory settings, re connected to the Internet and re-installed the Now App. Still not working. Very frustrating...

Amandac by Mentor
  • 4 replies
  • 1 thanks

NOW TV App on Sony TV KD-43X8305C

Hi, I have a 2016 Sony TV KD-43X8305C but I cant find the Now TV app on Google Play Store, but XD83 is shown as a supported model. Can you please advise how can I get it. FYI I am already on latest software update of Sony. Thanks

Resolved! Can’t watch sky sports news!

Hi, first post on here!Why is it that I can watch all other sky sports channels on my LG TV but not sky sports news?I can watch it on my other LG TV’s in the house but not my main TV!All I get us a very pixelated mostly green screen.I’ve been on live...

Now TV Boost - Roku

Hi all, I usually use now tv with boost on a roku stick. been absolutely fine until today when I watched and none of the sports channels are. Dolby 5.1 or 50fps. switched on Samsung app and it’s working fine on there. anyone know of roku is having is...

Delay when watching on Chromecast

Hi, I’ve noticed the last few weeks that, when watching Now TV on Chromecast, there is a huge time delay. In fact, I’ve just timed it a couple of times and when I’m casting from either my Android phone or iPad to my Chromecast, the broadcast is 80-85...

Terrible low frame rate judder on samsung

OK people I have now tv on my series 7 65" samsung tv and the frame rate/judder when panning across the scenery is terrible, to the point I paid for the boost to see if that would sort it but it doesnt. Netflix and disney plus however run smooth as b...

Cancelling Subscription to Now TV

I currently have a amount of 7.99 coming out of my bank account. I have tried logging into my account to passess to cancel but this option does not appear beside any of the packages only the option to buy a pass. This is very frustrating. I do not wi...