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Set top boxes & Smart TVs


FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
  • 5 replies
  • 8 thanks

Problem with set top boxes interfering

I have 2 set top boxes (YouView freeview and Humax freesat) which I connect through a powerline link into the WAN socket of the NowTv router. I find I can only run one STB at  time and I suspect it is because the automatic allocation of 192. identity...

Now TV boost not working on Sony TV App

Hi  I just bought a Sony TV which has a number of Apps including Netflix, Disney, Amazon Prime and Now TV.  My TV is connected to a Sonos 5.1 set up via the TV optical output into the Sonos. I get DD 5.1 for Netflix, Disney, Amazon Prime but not for ...

Guirich by Advocate
  • 1 replies
  • 0 thanks

NowTV quality fluctuates badly

Recently switched to new tv (LG 48C1 oled), and when using built in NowtV app, the quality bounces around from great to bloody awful and almost unwatchable. My internet connection is running around 56mb. i have tried both wired and wifi…same result.i...

Andriod MTV Box ver 10

I have an android MBox running version 10.  install the Now TV app from playstore , but get error message that Now will not work on this device .  why offer it for up to date android box if it won't work ?  Is there any work round ? 

gordo52 by Mentor
  • 2 replies
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NOW TV app disappeared from Samsung LSP9T

Anyone else seen this issue? When I unboxed my Samsung LSP9T (very good projector btw!) I am sure NOW TV was preinstalled. In the past week it's disappeared from the menu and I can't search for it in the App Store. I tried resetting the Samsung Smart...

Nothing working just a black screen !

Please help!!since last night my Now TV is just a black screen ! I’m watching via a Samsung smart tv and the broadband is fine as I can still access Netflix on it but when I click on the home button and press now tv the screen just goes black ...!ive...

Error code PL-0.

I have the NOWtv app on my firestick & on my Samsung mobile. I've never had a problem until yesterday, on my TV, saying something went wrong, error code PL-0.  But I can stil watch it on my mobile. I have tried all the steps to sort it and no luck. I...

Mustang by Advocate
  • 1 replies
  • 0 thanks

Now YV not working

I've tried going into Now Tv several times today but I'm getting the "somethings not right" error with the code PL-0. I've reset my TV to factory settings, re connected to the Internet and re-installed the Now App. Still not working. Very frustrating...

Amandac by Mentor
  • 4 replies
  • 1 thanks