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Set top boxes & Smart TVs


FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
  • 5 replies
  • 8 thanks

"oops..." Now TV isn't TV'ing

So in terms of the list of problem issues on a "help" page: pretty much all of the above. Most common - ie. Daily/every time I watch something - is the "oops, something went wrong...", on moving from one episode to the next, and regularly from the en...

Issues with Casting to TV

HelloI am trying to cast to my TV which I have successfully done for many years however the last 4 days when I try to watch something the TV prompts me to put a pin in on my mobile device. The issue is that the blue circle just goes round and round o...

Unable to load video

Currently watching Season 5 of Supergirl and the final episode 19 won't load. A few others earlier in the season wouldn't load either and had to watch on other devices. This is what I get ...

Now not loading

I have a Samsung smart tv and the Now TV app was working well up till a week ago where I now get the message "Well, that didn't go to plan...Now isn't loading. Please try again in a bit". I have tried a number of times including rebooting the router,...

Forum Layout Change

I used to be able to go straight to the last page of a topic to see the latest posts but this seems to have disappeared?have tried sorting from Newest to Oldest but this doesn’t seem to work ? 

Mikeh_ by Scholar
  • 5 replies
  • 3 thanks

All 4 live

Hi, does anyone know why we cannot watch channel 4 live through the app? I have it on my phone and it has the option of live TV on that, but not in the Now TV box??

00jostan by Advocate
  • 4 replies
  • 1 thanks