We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs.
Choose your device to see a list of FAQs:
Apple TV
LG Smart TV
Chromecast
YouView
Roku
We have just moved over to NOW for internet and it seems that the TV's and Xbox upstairs do not connect or drop out often. I have also found that the internet on my desktop keeps dropping out at different times.Any ideas how to sort this.Thanks
Hi guys nowt device stick is saying majority of the time "something's not right go back". I've done a reset but still the same.....help please and my 4 year old is in melt down mode. Thanks in advance
SpoilerHi, I have NowTV installed on my Sony Bravia Android smart TV. It’s worked fine for over a year but is now displaying this error code when I try to watch anything with the app: VSF:SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENT’If I uninstall t...
I keep receiving this error:Oops something went wrong.SHAKA_ERROR_1002.MAIN_CONTENTI have reset my router and reinstalled the app on my TV and still keep getting it. Other streaming services are working fine.Infrequently occurs on several TV shows an...
As the title suggests, I open up the Now app on my Samsung TV (I think a 2016 model) and try to play something and I get the whirling blue circle for about a minute and then an "Oops! something went wrong" message and a close button. At the bottom of...
Has it always been like this or is it in response to nowtv wanting more money?Thinking I rarely find anything to watch and probably best to cancel. Else I'm just paying for sky to advertise their add-ons.
So in terms of the list of problem issues on a "help" page: pretty much all of the above. Most common - ie. Daily/every time I watch something - is the "oops, something went wrong...", on moving from one episode to the next, and regularly from the en...
HelloI am trying to cast to my TV which I have successfully done for many years however the last 4 days when I try to watch something the TV prompts me to put a pin in on my mobile device. The issue is that the blue circle just goes round and round o...
On my BT YouView box, which received an update to the NOW app, there no longer appears to be any way of knowing when a film (and in some cases, tv shows) will expire.In the previous version, when navigating through the items on my watch list, any exp...
