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Set top boxes & Smart TVs


FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
  • 5 replies
  • 8 thanks

Poor PQ

Hello im watching the game on Sky Sports Football but the Picture is really bad, it’s not HD. anyone also suffering this?

App for Google TV device

Hi thereThe app for Google TV (Chromecast) needs to be released. It's available on apple tv Roku and fire sticks and the app is already made for Android tv on Sony smart tvs. It's actually been years now since the Song release and still nothing about...

Resolved! Constantly dropping picture quality

Hi everyone,My problem is the picture quality keeps dropping to insanely pixelated then goes back up to HD for a bit and drops again, making the watching of anything absolutely unenjoybable. I have a 1080p HD TV and decent wifi connection. Any ideas ...

Can't cast

To TV sony kdl43wg663The inbuilt cast works with Youtube, amazon prime etc. When I pull up a TV show on the Now app, the cast button is grey.What are my options? Thanks

Poor quilty picture

Having waited over 1 1/2 hours to talk to tech help on this site can anybody help?I have a Talktalk  4K TV BOX with Now TV app.Fibre broadband 150 megabits/secondAll tv programs picture quality ok but  Sky sports on Now TV picture very poor.Used to h...

Support for Philips smart TVs

When is support running NOW App on Philips smart TVs going to be released?  I have a 2021 Philips 43PUS8546/12 model which runs Android R, with the latest update (TPM211EA_101.000.178.222).  The Google App store on the TV has nearly all popular UK st...

NowTV app no longer working on Apple TV

As of Sunday, NowTV app no longer working on my Apple TV 4th gen.  tvOS 15.6, I’ve deleted the app and reinstalled, it just continues to prompt “Sorry, NOW is currently unavailable.  Please try again later” with a Retry button underneath