We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs.
Choose your device to see a list of FAQs:
Apple TV
LG Smart TV
Chromecast
YouView
Roku
Getting an error trying to watch the bonus stream of the Watford vs Luton game today on my Sony TV. It says:'Oops something went wrong.That didn't work so we're going to look into it."Error code: VSF:SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENTHave ...
I am watching Babylon Berlin on my Samsung TV and every so often I am getting really bad pixelation.I have TV connected to TPLink mesh with wifi network speed between 80 - 100 mbps.Ookla Speedtest video test reports max resolution of 2160pI have Now ...
I'm using the app on my Fire Stick with a non-smart Samsung Tv and whenever I try to watch on demand all I get is a black screen with audio. Live TV is fine.I've tried unplugging, uninstalling, factory reset on Fire Stick etc. It works on my phone an...
HiAfter the update to TVOS 16 I’m finding that the subtitles are always on when I start any programme. I can turn them off for that programme but the next one (even autoplay of next episode) they are back on..any ideas please?(isn’t happening on iPho...
Since updating to iOS16 on Apple TV the subtitles are always on every time I go into a film, regardless of me turning them off, every time!soooooo frustrating. Anyone help?steps: I’ve deleted and reinstalled the NOW app.
Sorry if label isn't relevant, I had to select something... Set up is Now TV app on Amazon Firestick watching on Hitachi TV.Issue is that the menu is absolutely fine, but when trying to watch specific shows (most recently house of the dragon) I get a...
I have just bought an Amazon Fire TV Cube to replace a Now TV Smart Box. I have no internet connectivity issues (broadband speed close to 130 mbps with no drops).On the old box, it was instantly HD (either 720p or 1080p on Boost) when switching to a...
I have updated my TalkTalk To fibre optic. I have a separate account with Now TV which before the changeover worked ok on YouView, However the update included a replacement of TalkTalk Tv to Netgem. Although the Netgem has the facilty to log in it wi...
Having spent last half hour on chat with Now and getting nowhere so I'll try asking here. I subscribe to Now Sports and Boost. I was just watching the Japanese GP FP1 which is a replay so I would not have expected adverts but I saw a normal batch of ...
