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Set top boxes & Smart TVs


FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
  • 5 replies
  • 8 thanks

Resolved! Can't Sign-in to Now on My TV

I have just joined Now using my laptop. I have just tried to sign-in t my account through my TV (a three years old Bush flat screen)  After getting to the Now homepage and clicking the 'log-in' icon the screen goes completely black and nothing whatso...

Wrongly told I’m using app on too many devices

When I try to watch Sky Documentaries catchup on my Smart TV using Apple TV, I get a message saying I’ve reached the maximum number of simultaneous streams on my account.It says “to watch NOW TV on this device” (my TV) “stop playback on one of your o...

gbtbag by Advocate
  • 4 replies
  • 0 thanks


Hi I have added programmes to watch list on the now tv app on the bt tv box but can’t find on the my tv watchlist. Can someone tell me where they’re saved to please

Now TV Sky Sports delay

I understand that there is always a delay with Sky Sports on Now TV but why does it vary so much? I watch matches with my son and we also FaceTime during matches. He uses the built in app on his Sony TV (not able to pause), I use my Apple TV as my LG...

TV guide

I cannot see a full days listings or TV guide.For example I want to know what time the South Africa and England T20 is repeated today


This streaming service is hopeless, the only one where you have to scroll all the way down to get to a channel, also the syncing is gone where? not the same on devices as on tv. This is also one of the worst as far as price goes, where you get 3 and ...