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Set top boxes & Smart TVs


FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
  • 5 replies
  • 8 thanks

NOW ads - advice please

Hi allUnlike me to not be posting about AppleTV!Just a quick question please.  I used to have Cinema pass, Entertainment pass, and Boost pass.  Due to NOW's inability to make 5.1 work on AppleTV, I cancelled both my Cinema pass and Boost pass... and ...

nst by Elite
  • 13 replies
  • 10 thanks

Cant stream on BT TV

I cant seem to stream on my BT TV box. It automatically directs me to the BT packages for sport when I choose to watch sky sports through now tv. Any solutions to this?

PBreadon by Advocate
  • 2 replies
  • 1 thanks

NowTV app not working again after Roku update

Since Roku express plus updated on 22 April, NowTV app has refused to work.spent a couple of hours online with Roku support and tried all the fixes - remove app, rebooting, reinstalling, etc, etcThe fixes suggested from NowTV also don’t fixIt appears...

Resolved! Bad video and sound quality on now tv on LG TV

This page says I should be able to stream full HD and DD 5.1 with my LG TV. I'm getting stereo and video that varies between poor SD and 720p a lot of the time, it does manage 1080p sometimes. I never get DD 5.1My subscription includes boost - althou...

pootle by Mentor
  • 16 replies
  • 6 thanks


Well It's a shame that I had to choose a 'Location' as this is general feedback I would have liked to have submitted.Considering how pioneering NOW TV was in the world of streaming, it is disappointing that it doesn't seem to have evolved with the ti...