Showing results for 
Search instead for 
Did you mean: 

Set top boxes & Smart TVs


FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
  • 5 replies
  • 8 thanks

Android integration

Just seen an advert for TalkTalks new Android based streaming box and the user says "play Succession on Now".Do any of the super users know if that means Google integration is definitely coming to Now and if so, when?Will it extend to Roku and/or oth...

Roku login issues

I have just purchased 2 Roku express 4k boxes and both will not accept my Now  user name (email) and password. All works fine on my mobile device with same user name and password.Tried reboots and factory resets. Still no luck.I am using BT broadband...

Resolved! How to change tabs on Roku???

How do you change between the Home, Movies, TV, Sports etc tabs on a Roku. When scrolling all the way up and highlighting Home, the left and right buttons do nothing? Currently can only access the Home page

Resolved! Find all shows for one channel

Hello,I am using Now TV on a Roku box. I used to be able to find all the shows for a particular channel (in particular, Sky Arts)… but now there seems no way to do that. I love the content on Sky Arts, but I have absolutely no idea what shows there a...

Nobunaga by Advocate
  • 2 replies
  • 2 thanks

Apple TV back button

Since this last update, 7.3.1 on Apple TV 4K the back button doesn’t do anything when watching a show, so there is no way to exit. I have to long press the back button to get to the Apple TV main screen, then go back into NowTV or force quit NowTV to...

AndyFx by Advocate
  • 1 replies
  • 1 thanks

Fire stick streaming quality indicator

When I first used the Now app on my Amazon Fire stick a couple of weeks ago I was able to show the streaming quality (8000). However it seems the app has updated and I can't work out how to show this indicator again. If I press the centre, up, down, ...