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Set top boxes & Smart TVs


FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
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Now TV login on Google TV

Now that the app is available for Google TV devices I looked forward to downloading and running it. Installation was smooth and the app opens with no issues - logging on to my account? Well that's a different issue! I was expecting a QR code or a web...


Could someone confirm that you cannot currently download the Now App on Chromecast, you either have to cast it from another device or find some other way 

Kids content on firestick app

I hope I'm posting this in the right place, I'm finding this forum horrible to navigate or search on mobile so apologies if this has been answered elsewhere. I've also had to assign a non-applicable label to post so sorry about that too.  I want to s...

Error accessing bonus stream

Getting an error trying to watch the bonus stream of the Watford vs Luton game today on my Sony TV. It says:'Oops something went wrong.That didn't work so we're going to look into it."Error code: VSF:SDK.LOADING_LIMIT.UNKNOWN_REASON.MAIN_CONTENTHave ...

Poor Picture Quality Samsung TV

I am watching Babylon Berlin on my Samsung TV and every so often I am getting really bad pixelation.I have TV connected to TPLink mesh with wifi network speed between 80 - 100 mbps.Ookla Speedtest video test reports max resolution of 2160pI have Now ...

Fire Stick Black Screen But Audio Fine

I'm using the app on my Fire Stick with a non-smart Samsung Tv and whenever I try to watch on demand all I get is a black screen with audio. Live TV is fine.I've tried unplugging, uninstalling, factory reset on Fire Stick etc. It works on my phone an...