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Set top boxes & Smart TVs


FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
  • 5 replies
  • 8 thanks

Resolved! Live tv have to keep entering pin

Hi there this has just started today, we’re watching nick jr on the live tv and every time a new program comes on I’m having to enter the pin! It’s driving me insane, I’ve tried changing the pin and logging out of the now tv box then logging back in....

Amys90 by Mentor
  • 29 replies
  • 8 thanks

Boost issues JVC Fire TV

Hi,Are there any issues with Booost ATM?My live  channels only show HD on Movies.Logged out/in last night to no avail. Speeds are 80/20.Used to have a Stream Quality option to test but this has been removed from the Now app.Have JVC Fire TV.Only Now ...

mikew1 by Advocate
  • 3 replies
  • 0 thanks

Samsung tv

Now tv member. Got a new samsung smart tv with Now TV app. When i click on app it give QR code or  visit when i do this it wants me to rejoin. How do it get samsung tv now tv app to recognise i'm already a member

Martyn by Advocate
  • 3 replies
  • 0 thanks

New UI is awful

Taking away the shortcuts to jump straight to TV guide or search. Why? Now need to go to the top of the page and navigate my way across, sometimes overshoot and end up in the account section which loads a whole new page automatically. Who on earth th...

Micky23 by Advocate
  • 2 replies
  • 0 thanks

LGTV & Google TV apps not working

Rushed home to watch the football this evening and furious the Now TV app isn't working. On Google TV the app isn't working, spinning wheel when opening. Tried force stopping the app and the didn't fix the issue. Tried chromecasting from my phone to ...

The worst player/software

Unfortunately the Now TV Player for Samsung TV is horrible, the worst player of all streaming services out there:- Default resolution is 720p, additionally paid resolution is 1080p with low bitrate, no 4k. What year is this?- The 1080p suffers from v...

nawi102 by Advocate
  • 17 replies
  • 5 thanks

Sky sports to run on my Samsung tv.

How do i set up the NOW sky sports offer on my Samsung  tv,offer is £21 a month for 6 months.The NOW app is already there,it asks for my log in details but if i enter my  details that i enter to access this i'm told that they are not recognise...

Cliff123 by Advocate
  • 2 replies
  • 1 thanks

NowTV login on Sony Android TVs

Any chance the app can be updated to a more modern login system?My app constantly has issues and I have to clear data so have to relogin and provide email and password which is such a slow process to enter using a TV remote.Since I'm already logged i...

apuk2004 by Scholar 2
  • 0 replies
  • 1 thanks