We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs.
Choose your device to see a list of FAQs:
Apple TV
LG Smart TV
Chromecast
YouView
Roku
How is it at all possible and acceptable that a company which is offering a PAID-FOR subscription is allowed to operate without offering its customers a viable way to get in touch for any matter of their concern?!Avoid at all costs this miserable ser...
How do you change between the Home, Movies, TV, Sports etc tabs on a Roku. When scrolling all the way up and highlighting Home, the left and right buttons do nothing? Currently can only access the Home page
HiI'm brand new to steaming tv. Using a Roku streambar on the tv in my lounge and a Roku stick on the tv in my kitchen. Everything is working great.However, if I exit the Now app on Roku in the lounge (ie stop the programme, exit back to the Roku h...
Hello,I am using Now TV on a Roku box. I used to be able to find all the shows for a particular channel (in particular, Sky Arts)… but now there seems no way to do that. I love the content on Sky Arts, but I have absolutely no idea what shows there a...
Since this last update, 7.3.1 on Apple TV 4K the back button doesn’t do anything when watching a show, so there is no way to exit. I have to long press the back button to get to the Apple TV main screen, then go back into NowTV or force quit NowTV to...
When I first used the Now app on my Amazon Fire stick a couple of weeks ago I was able to show the streaming quality (8000). However it seems the app has updated and I can't work out how to show this indicator again. If I press the centre, up, down, ...
Can anyone help me? I’m trying to pay for the Cinema Subscription but as soon as I press button to pay I get a blank white screen. This happens on my LG smart tv and my iPad. Anyone know how to fix this problem or a workaround?
I've reported this to NOW but I was just wondered how common (or not) it was.I have a Roku Express and about once a week, when I go to watch something I get a message: "Unable to complete purchase on this device, please to to www.nowtv.com/tv-passes ...
