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Set top boxes & Smart TVs


FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
  • 5 replies
  • 8 thanks

Unable to access both passes

Hi all  I don’t know if anyone can help me, we’ve been having this issue for probably over a year and Now didn’t manage to fix it previously. I pay for the entertainment and movies passes. If I turn on the TV with the normal TV remote and access Now ...

Sky store

How two update sky store on now TV box when I click on the sky store it just says I need to update to latest version but can't find anyway of doing that I have two box's and thay both say the same the only update I can find is the box system update w...

The Catch

I am having trouble deleteing The Catch off my wishlist on highlight page and my tv. clicking on the the catch load up next page then i try click remove from my tv does nothing my tv is lg 43" Smart hd web tv 

Programmes not updating

HiThere are a number of shows which are not updating on Apple TV and I'd like some help please. I've tried restating but to no avail. I know they are not updating as they are appearing on the iPad.Any ideas? It is v frustrating given that I'm paying ...

first time set up on appletv

i have downloaded the now tv app on to my i pad and signed in, when i turn apple tv on and go to now tv on the telly, i have signed in with my email address, but then it asks me if i want to subscribe to a  movies month pass free for 2 weeks after wh...

randm by Mentor
  • 1 replies
  • 0 thanks

Chrome cast problems

Can anyone help I got a new Sony TV with android and chrome cast built in and all set up fine however all I get is the now home screen the media won't connect just plugged my chrome cast dongle in and the media is connecting and playing fine through ...

Now TV on Roku Stick ?

Im looking into getting a Roku Stick for my parents as the NowTV boxes don't have netflix on them.So my question is, can my parents buy the Roku stick and access NowTV and all the catch up stuff with my account ? I know you can only have 4 devices wh...