FAQ - Set top boxes & Smart TVs
We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku
We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku
Hi. My smart box is 2 years old. In the morning I have to pull the plug and then put it in again to make the box work. Now its happening in the day and light is flickering on box.Do I need a new power plug or box please? Also are the new smart boxes...
Hi, I have just purchased a day pass, which has been acknowledged, but when I tried to access the channel (sky sports) I am getting the message. 'Oops payment rejected. Even though my account is telling me payment has gone through. Can anybody please...
I have movies already and I just purchased hayu package and it is not showing on my now tv app on my tv through my bt vision box I've updated . Been trying for the last three hours , I've checked I received my receipt email so I know that I've defini...
Over the last few months I have noticed an unbelievably terrible picture quality on the NowTV box (worse than 240p) despite having fast fibre broadband! Weirdly this problem only happens with NowTV channels that I pay for like SKY etc. The YouTube an...
I bought a weekly sports pass thinking I could watch via my sky box without a Now tv stick as that is what I did last season but the sports channels are still not showing
My now tv is still not working, just comes up with error messages every time I try to turn it on, it is all paid for and there shouldn't be any issues with it, I have used now tv for 2 years or more I have the £9.99 cinema pass & £7.99 entertainment ...
Heads up all you tv Gen.4 & tv 4K owners!Register now to join a trial of NOW TV's re-vamped app for tv as per the following post...https://community.nowtv.com/t5/Forum-Info-Off-Topic-Chat/We-need-your-help/m-p/472560#M12904
When I click on the app on the tv it says there is a problem loading and to check the internet. There was nothing wrong with the internet. When it eventually loads my LG remote doesn’t work at all on the app.Do I need a separate remote?i presumed wit...
Our Now TV played through our Apple TV has started buffering constantly. We’ve checked the broadband speed (75mb/s), dome a full reinstall on the Apple TV, checked the wi fi, but nothing. 5mins viewing max and it all freezes. Advice?
My now tv just keeps giving me error messages saying "can not access this service" I have a paid subscription, I am a long standing customer here and its not good enough, this has been the same now for almost 2 weeks now, I have been through live cha...