We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs.
Choose your device to see a list of FAQs:
Apple TV
LG Smart TV
Chromecast
YouView
Roku
Is it me, or is a list of recently watched TV shows one of the most basic functions you would require of any streaming service. It would appear it is not available on NowTV if your using an Apple TV. Why, this makes no sense. I can get this on Netfli...
Hi all, has anyone had success using an iphone or similar as a wifi hotspot to warch nowtv via roku streaming stick? I live on a boat and thereis often no wifi available other than my phone. Many thanks
HiSince Thursday/Friday I have not been able to watch 'free tv' as it shows there is no signal, I can access the Entertainment package but nothing else.I have reset the hub and box multiple times, and the other reset/connection options but to no avai...
I am having a massive delay of about 2.5 minutes in receiving the Sky Sports stream on Chromecast compared to normal live TV. Are people aware of issues relating to Chromecast? Could someone please shed some light on this?Stream Delay on other apps (...
Hi everyone,I've recently (last few days) encountered an issue with the Nowtv Youtube app - namely1 When selecting the nowtv app or any video the screen goes black (blank) but the audio still works.2 After pressing the handset's grey 'up' arrow the ...
Hi guys,My phone is a registered device, my forth, but when I try to cast to my TV through my Chromecast I get an 'exceeded device' warning. I take a Chromecast also counts as a device then?Thanks.
Have attempted to watch 7 episodes of season 8 Walking Dead, am experiencing sound flickering and cut outs at random points throughout the episodes. Almost every episode is effected. The audio cuts for anything from 1 second to 5 seconds. This is not...
I have been watching Game of Trones Series 7 with subtitles ON on my LG TV using the NOW TV appAfter updating the NOW TV app as prompted by my TV the subtitles have disappeared and the info line says they are switched OFFNothing I have tried will swi...
Using the LG NowTV app, subtitles for all films and TV shows now default to On every time I start the app up. Only started happening recently. How do I change the default to off so I don't have to do it manually every time I watch something?
Hi unable to watch now tv past 2 days keeps coming up with 'video error streaming error. Please exit and retry (v2021)'. Talk talk box all other apps working fine ie Netflix etc. Just now tv. I've got a now tv box which seems ok on a different tv. A...
