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Set top boxes & Smart TVs

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FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
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Device Limit Reached

My account currently has 6 registered devices and has done for for more than 6 months. However today when the kids tried to watch something on our main tv they were getting the error telling them the device limit has been reached. This is also appear...

NOW TV Boost with Youview and Xbox One S

Hi,This question has been asked before and I have also posted but in the wrong section. I too would like to know if and when nowtv boost will allow HD movies via youview or Xbox one s apps?Ive cancelled my subscription because whilst 720p was fine wi...

Android tv app wont login

Hi I've recently got the NowTV app and intended on playing it through my android tv.I set it up on my android phone.. no problems... can login and view however when I go to sign in on my tv it says the details are incorrect  I got NowTV to send me my...

Unable to see Device List

If you are getting the message when you try to check your device list ......... "We're having trouble displaying your devices.Please wait a moment and try again." Try using a different Browser/Search engine it worked for me.  

Device Limit Reached

I have also had this problem for a few days. To cut a long story short I have 2 Roku devices 1 was OK the other was the problem so I stuck a pin in the reset button hole to reset it. Then turned it back on, the device showed up on my list just the on...

Resolved! Anthony Joshua fight

I've purchased the Aj fight for 5pm and down loaded the sky sports box office app on my Now TV account. Will the fight just be available at 5pm? I got a message to say the fight was purchased but should have received email with instructions.... nothi...

Trouble seeing NowTV

I now can't seem to find Now TV (the TV bit) on my TV. I was hoping to watch the new Tim Minchin series. It was fine when was watching Game of Thrones/ Patrick Melrose/ Chernobyl earlier this year. We have the same TV and same BT box. I can see the f...