27-09-2017 21:48
27-09-2017 22:02
Hi and welcome to the forum @Anonymous User,
As you may or may not be aware, the NOW TV service permits you to register up-to four playback devices and view their service on up-to two at the same time on one NOW TV account. You can find out which devices you currently have registered by selecting the: 'My Account' button and accessing 'Manage Devices'.
Can you find out what the 'error code' is? As you might have run-out of device slots!
Cheers
27-09-2017 22:06
27-09-2017 22:25
Obtaining that error code should be a help @Anonymous User.
By-the-way, is you mother located within the UK?