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Anonymous User
Not applicable

apple Tv

Hi can anyone help with a problem- I'm running nowtv on my appletv at my house - I wish to set my mum up at her house using her wifi and apple count but my nowtv count details, I believe this should be possible but her Apple TV just says this is unauthorised with an error code ?
3 REPLIES 3
SeeMoreDigital
Legend 5
Legend 5

Hi and welcome to the forum @Anonymous User,

 

As you may or may not be aware, the NOW TV service permits you to register up-to four playback devices and view their service on up-to two at the same time on one NOW TV account. You can find out which devices you currently have registered by selecting the: 'My Account' button and accessing 'Manage Devices'.

 

Can you find out what the 'error code' is? As you might have run-out of device slots!

 

 

Cheers

 

Anonymous User
Not applicable
No I've only one device on my account
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Legend 5
Legend 5

Obtaining that error code should be a help @Anonymous User.

 

By-the-way, is you mother located within the UK?