03-04-2021 19:34
I am with talktalk and have their youview plus box and recently signed up for now tv sky sports and now tv entertainment passes. I am finding that the now tv player app keeps jumping out after a period of time watching to the now tv menu and often right out to the youview player apps menu ! This is very disappointing as talktalk are phasing out their own sky sports and entertainment boosts. Can anybody tell me whats going on ? help me resolve this issue ? i have a good broadband connection of 70mgb sec so i doubt that its a connection issue ? other connected devices are a laptop and smartphone.
Thanks.
03-04-2021 19:48
@Anonymous User
Don’t have NOW via YouView boxes, but can think of 2 suggestions.
1. To turn your router and box off for a few minutes
2. To set the box back to factory settings, as this will often squash any bugs that prevents NOW from performing as expected