Is NOW TV working on other devices? Try rebooting/resetting and/or deleting and reinstalling the app on the TV. Have a look at this also:
If all else fails, get in touch with the support team by clicking on the green Chat online button near the top of the page here.
Now works fine on my two LG TVs, a GX and a Nano.
So no generic issue there deserving of a refund for you 😢
But what model of LG TV?
Who is your ISP?
And please can we have a more complete description of ‘stopped working’ - what does it do instead of working?
Good for you!
But are you saying that other apps worked fine without WiFi, or that Now was the only one to lose its connection, or what?
How odd, though, as I’ve never had anything like that. But mine are both 2020 sets, so maybe this is an issue with a different model year? AAMOI, what’s the model number?