02-09-2016 14:09
Will the Now TV app eventually work on pre-2015 TVs? Mine was bought in 2013.
04-10-2016 15:33
Hi @Anonymous User
Thanks for getting in touch with us.
Are you still experiencing issues with downloading the app?
If so, could you check that your TV is fully updated?
Thanks 🙂
Rob
NOW TV Team
04-10-2016 18:51
27-09-2016 21:51 - edited 27-09-2016 22:05
04-10-2016 16:04
Hi @Nmpnmp,
Thanks for posting.
While I can't go into too much detail about the process I can tell you that the app would of been tested older versions of the Tv's OS so it's likely the support was started from that particular model range and up to ensure stability and the best quality results, compatibly for older models would of likely meant developing a separate version of the app as they use a different OS.
I can fully understand that this is frustrating but can assure you we never intentionally want customers to miss out.
The NOW TV box is always a good alternative as it's compatible with a wide range of TVs and for a fairly low price point.
Thanks
Simon
NOW TV Team
10-10-2016 13:12
Well I have bought a 2016 model Samsung Smart TV that is a complete waste of time being called smart. I can get Netflix, Amazon and ITV player and that is about it! Repeated searches for information on when NOW TV app will be available either yields "available on certain 2016 models" or "later in 2016". How much later in 2016 are we talking being as we are now in October!?
10-10-2016 17:24
Hi @Anonymous User,
Out of interest... What's your TV's exact model number?
16-04-2019 16:50 - edited 16-04-2019 16:56
We have a 2014 model. If we get a Now tv Stick will we then be able to watch on our TV? We spent several hours trying to find a way to watch after getting it to watch GOT. Very frustrating.
16-04-2019 16:51 - edited 16-04-2019 16:59
We have a 2014 model. If we get a Now tv Stick will we then be able to watch on our TV?
16-04-2019 17:15
Hi @Anonymous User
You should be fine with a nowtv stick on your 2014 Samsung TV, where you need a spare HDMI port on the TV and an internet connection of 2.5mbps or higher over wifi.
Look at places like Curry's, Argos etc where the NowTV stick with an included voucher pass is currently on sale for £15.
14-10-2016 10:49
Hi @Anonymous User
Within our Supported Devices section we do mention that at the moment we only support the 2015 models of Samsung Smart TV.
Our teams are working on getting an app ready for the 2016 range but I don't have any timescale for this at the moment.
Thanks
Andy