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Anonymous User
Not applicable

Will not play

My now tv will not work on my you view so I logged out and logged in on my DVDs player and thus is the same can you please help it is not my internet as Netflix works I am getting charged for something I can't use
4 Replies
4268
Legend 5
Legend 5

Are you trying to watch movies or entertainment? Unfortunately entertainment passes don't work on Youview. A lot of people have been caught out.
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
Anonymous User
Not applicable

Anonymous User
Not applicable

Hi @Anonymous User

 

Thanks for posting, sorry to hear you're unable to view on the YouView box. What actually happens to make you unable to view? When does this occur?

 

Have you been able to watch on other devices?

 

Cheers

Ranj

NOW TV Team

Anonymous User
Not applicable

Yes it's working on my DVDs player