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Alk2
Scholar

Re: Watchlist disappeared

[Post removed as I got confused with the "continue watching" list - which has now returned for me anyway - apologies!]

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Simon-J
Community Manager
Community Manager

Re: Watchlist disappeared

Hi @Alk2 @SueS @therealhakdaddy @EilishB 

 

Thanks for posting. 

 

Is this still happening for you?

 

If you're able to can you provide the following info:

 

- Make and Model on the device/s you're seeing it on

- Can you see your Continue Watching section?

- If you're able to please upload a screenshot, by dragging it in the box at the bottom or clicking the camera icon. If you're not able to please upload it externally and share a link.

 

Thanks

 

Simon


 

 
DEVONPRINCESS
Scholar

Re: Watchlist disappeared

My watchlist has gone too. It was there this morning. I watch now tv on my PS4 through Panasonic tv. 

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DEVONPRINCESS
Scholar

Re: Watchlist disappeared

Watchlist still visible on my now tv iPad app. Ps4 must have updated it and watchlist now gone 

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EilishB
Advocate

Re: Watchlist disappeared

Hi, my TV is a Samsung UE43RU7020. I can't upload a picture but basically, I can see my "continue watching" playlist, the home and now trending section. Then it jumps to "previews". Still no watchlist 😞

 

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therealhakdaddy
Scholar

Re: Watchlist disappeared

PXL_20211006_211821963.jpg

 model: LGTV WebOS UN74006LB

 

Nope unable to see continue watching section

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RoyB
Legend 5
Legend 5

Re: Watchlist disappeared

@Simon-J 

 

I have Now on my LG TV and on a Roku Express plugged into it.

 

TV

 

LG webOS TV NANO796NE software version 03.23.45

 

On the TV, NOW Version 6.9.14, checked up to date, installed 11/07/2021

 

Watchlist OK, no Continue Watching 

 

CE13FD2B-4516-49A9-B7BB-8545A06BF4D9.jpeg

(Turn head to view)

 

 

ROKU

 

Roku Express 4K software version 10.5.0 build 4167-CR

 

On the Roku, NOW version 6.5.2, checked up to date

 

Watchlist OK, Continue Watching OK

 

 

8CA72AA7-F5FB-4CC5-A0FC-2599C7C4FFFA.jpeg

 


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RoyB
Legend 5
Legend 5

Re: Watchlist disappeared

@Simon-J 

 

I have Now on my downstairs LG TV and on a Roku Express plugged into it.

 

TV

 

LG webOS TV OLED65GX6LA software version 03.23.35

 

On the TV, NOW Version 6.9.14, checked up to date, installed 23/07/2021

 

Note that this is the exact same version that does not work on the upstairs LG NANO.

 

Watchlist OK, Continue Watching OK

 

B27B276B-6775-4D12-AA11-C7A9678A4F73.jpeg

(Stand on head to view)

 

The downstairs Roku information and operation is exactly the same as the upstairs one.


If my posting answered your question, please click ‘Accept Answer’ on it
(As long as you started the thread, and haven’t already accepted an answer)
If you liked my posting, please click ‘Thanks’ (the thumbs-up icon)
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂
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DavidBrent
Mentor

Re: Watchlist disappeared

@Simon-J @My watchlist has disappeared from the Now TV app on BT You View box. I can add programs to the watchlist but not access them.

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therealhakdaddy
Scholar

Re: Watchlist disappeared

So one month later any update from now TV after giving you this info to troubleshoot? @Simon-J 

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