17-09-2021 22:38
I suddenly have no access to my watchlist when using Now app on my samsung smart TV. It does still exist as I can still add to it, I just can't see it. I can still access it if I use the app through my samsung tablet. I have only had this issue since the look of the home screen changed, which makes me think Now have caused this problem. Is anyone else having the same issue? So far all the solutions that Now have come up with have not resolved the issue.
05-10-2021 18:44 - edited 05-10-2021 18:52
[Post removed as I got confused with the "continue watching" list - which has now returned for me anyway - apologies!]
06-10-2021 12:50
Hi @Alk2 @Anonymous User @therealhakdaddy @Anonymous User
Thanks for posting.
Is this still happening for you?
If you're able to can you provide the following info:
- Make and Model on the device/s you're seeing it on
- Can you see your Continue Watching section?
- If you're able to please upload a screenshot, by dragging it in the box at the bottom or clicking the camera icon. If you're not able to please upload it externally and share a link.
Thanks
Simon
06-10-2021 14:36
My watchlist has gone too. It was there this morning. I watch now tv on my PS4 through Panasonic tv.
06-10-2021 14:44
Watchlist still visible on my now tv iPad app. Ps4 must have updated it and watchlist now gone
06-10-2021 19:28
Hi, my TV is a Samsung UE43RU7020. I can't upload a picture but basically, I can see my "continue watching" playlist, the home and now trending section. Then it jumps to "previews". Still no watchlist 😞
06-10-2021 23:43
model: LGTV WebOS UN74006LB
Nope unable to see continue watching section
07-10-2021 17:53 - edited 07-10-2021 17:54
I have Now on my LG TV and on a Roku Express plugged into it.
TV
LG webOS TV NANO796NE software version 03.23.45
On the TV, NOW Version 6.9.14, checked up to date, installed 11/07/2021
Watchlist OK, no Continue Watching
(Turn head to view)
ROKU
Roku Express 4K software version 10.5.0 build 4167-CR
On the Roku, NOW version 6.5.2, checked up to date
Watchlist OK, Continue Watching OK
07-10-2021 18:22 - edited 07-10-2021 18:23
I have Now on my downstairs LG TV and on a Roku Express plugged into it.
TV
LG webOS TV OLED65GX6LA software version 03.23.35
On the TV, NOW Version 6.9.14, checked up to date, installed 23/07/2021
Note that this is the exact same version that does not work on the upstairs LG NANO.
Watchlist OK, Continue Watching OK
(Stand on head to view)
The downstairs Roku information and operation is exactly the same as the upstairs one.
08-10-2021 9:02
@Simon-J @My watchlist has disappeared from the Now TV app on BT You View box. I can add programs to the watchlist but not access them.
12-11-2021 18:05
So one month later any update from now TV after giving you this info to troubleshoot? @Simon-J