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Expert

Re: Update Now TV app for apple TV

No idea where this January thing came from, but based on Sky's behaviour over the past five years (!!) I'd say the chances of the ATV app ever getting updated are essential zero. For whatever business reason they decided years ago the the UK ATV market is irrelevant.  

Just use Netflix, Amazon, ATV+ and the soon to be released Disney+. They're in 4K with HDR and Dolby Atmos. And they have good apps which are regularly updated. In short, support providers which actually give a damn. Sky don't, and after five years they clearly never will. 

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Expert 2

Re: Update Now TV app for apple TV

The Roku Plus has all those apps. A little cheaper as well. 

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Re: Update Now TV app for apple TV

And Nowtv essentially want £11.99 for 1080p and 5.1 sound
(for Entertainment pass) whilst Disney and ATV+ charge half.
Sky/Nowtv would make me laugh if it wasn't so bad. Do Nowtv
like losing customers every month.
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Re: Update Now TV app for apple TV

I'd be happy to stay for significantly longer periods of time with NOW TV
if they just made the Apple TV app like the one on the Roku box. Instead
they choose to lose customers like me who want to use the best box
available.

The only reason I'm with them for the next three months is because they
offered me the entertainment package for £1.60 a month which is basically
peanuts. Still no subtitles on quite a few shows though which I think is
quite disgusting.

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Scholar 3

Re: Update Now TV app for apple TV

It’s cost cutting that’s why they won’t do it as you know I have a nowtv black box and a 4k Apple box. I have to use the nowtv box because of the better picture with the boost and seeing that it’s not avaliable for Apple. So I’m in the situation where a great device like an Apple 4k box is not updated yet an old black nowtv is. You tell me how they can justify that. To the person asking where the January update was mentioned it was in a post on avforums where a colleague who worked in nowtv R & D mentioned the 26th, as I said at the time how reliable that information was is another thing. Just a complete joke that nowtv continue not to updTe the app, whilst Apple Ireland app was updated over a month ago. Work that one out. 

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Re: Update Now TV app for apple TV

I've kept NowTV Entertainment for the family as I'm getting a good offer on it, but have upgraded to full fat Sky Q as it was on offer over Christmas. There's a Roku Stick+ in our bedroom, and one in our daughter's room. It's cheaper to sub to NowTV Entertainment for the 'extra' room access than to pay for Q Experience (ie Multiroom) with Sky (as long as the offers keep rolling in).

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Scholar

Re: Update Now TV app for apple TV

It is strategy.

 

it is not ATV market in uk is irrelevant. The opposite.

 

they don’t want (legitimately but unfortunately) “dilute” the average revenue per user.

 

that’s why they push Sky Q as aggregator

 

once they stabilize the present Sky user base they will move to set top box in order to increase the customer base

 

otherwise you can not explain why there is an Irish app that will be the same in uk...

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Expert

Re: Update Now TV app for apple TV

I recently ditched sky q.... reason being it was £55 per month for entertainment and movies... and then on Black Friday NowTV had a £99 for 1 years entertainment and movies pass.  Im sure you'll agree £8.25 per month is a bit better than £55!

 

I was going to pass on that as NowTV was lower quality but then found out about the boost function.  This was enough for me to consider the switch, and eventually I did it.

 

I am losing nothing by not being able to record things... but I do need a reliable "your next episode of xxxx is ready to watch" seeing as I no longer have an automatic record queue.  The newest version of the NowTV app works OK for this (not as good, but when its working its acceptable bearing in mind the monthly savings to ditching SkyQ).

 

When I cancelled Sky, they asked why and I told them that I was going to use NowTV so they weren't losing me as such... but they said that NowTV was nothing to do with Sky... and they simply leased their content to them.

 

That said, @fbadini cannot be quite right.

 

Whatever the reason for the continuing delay remains a mystery.  I cant add anything else that we haven't said here before.  its baffling.  And if an app is available for AppleTV then why not release it in the UK too.  It will certainly help me out a great deal - ASSUMING that boost will be supported when it updates (can you imagine it not?!?!).

 

Im happy to be a nowTV customer, and my very cheap NowTV box is still working well and providing me with the boost function, however I watch all my other content through my AppleTV - the TV app is wonderful as a replacement to the SkyQ recording queue as it will present new shows that appeared on BBC, ITV, C4, C5, and Amazon Prime.  I also watch my Netflix shows via AppleTV of course.  Its a pain to have to switch over to another box, another remote control just for Sky content - so the new AppleTV app cant come soon enough.

 

But its February and we still wait!

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Scholar 2

Re: Update Now TV app for apple TV

I emailed the trials team a few backs asking for an update and they replied spaying they have no idea when it’s going to be updated and the y are just as frustrated as we are, apparently there concentrating on there Roku box other other things rather than the Apple TV app, very disappointing even if they just released the Irish app here surely that would be so much better. I to ditched sky q for Nowtv as the Apple box is so much better, shame they can’t just update it line the year so the iPhone app etc

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Expert

Re: Update Now TV app for apple TV

I think, as customers, its not much to ask for NowTV to have functional parity across all its advertised devices.

 

At the moment, they proudly say it can be watched on x,y,and z platforms.

 

What they dont make too clear is that some platforms can do more things than others... and also that only a few platforms are compatible with the Boost function.

 

Surely, its better for NowTV to admit that they do not have the development capacity to support multiple different platforms and just concentrate on a few.

 

OK... I NO NOT want AppleTV to be ditched... though arguably the current app is just as bad as the platform not being supported at all.  However in my opinion, the app should be made available, in order of importance (user base):

 

NowTV box/stick (has to be first for obvious reasons)

iOS & Android devices.

Xbox/PS4 (just for the vast potential user base)

AppleTV

Roku (because their device is what the NowTV device is based on - but presumably a much smaller user base)

 

Note: - I would ditch ALL built-in TV operating system apps. Samsung, LG, etc etc - Might not be a popular idea but there must be so many different dev teams required for this.