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Ab76
Mentor

Re: Update Now TV app for apple TV

I’ve succumbed and bought an Amazon Fire Stick (which is vastly inferior to my Apple TV).


Here’s a warning for you all. To turn Dolby 5.1 on you have to adjust a setting in the Now app, not just the settings in the Fire Stick. It’s taken me 30 minutes of hair pulling to work that out.

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gavs82008
Legend 5
Legend 5

Re: Update Now TV app for apple TV

@Ab76 

This is nothing new for NOW apps on many devices.

https://help.nowtv.com/article/how-to-adjust-audio-settings


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
nst
Expert 3

Re: Update Now TV app for apple TV

Even though I have the firestick... and even with its new software.. I find the experience slow and clunky.

 

Since Now finally started to play nice with the Apple TV app... (PLEASE Netflix follow suit).. it just shows me how superior the whole apple infrastructure is when it comes to the TV experience.

 

I can now add TV shows to my up next list, and thats synchronised across all devices, I can see new episodes when I check on my iPhone... I use the firestick highly grudgingly.

 

However... with the imminent price rise for boost - something I never expected given that what it offers is standard with most other streaming services... coupled with the fact they seem to think its perfectly acceptable to not provide a 5.1 soundtrack on the AppleTV... enough is enough and im cancelling boost.

 

Cutting off my nose to spite my face perhaps.. but i refuse to pay £5 a month when I cant use it properly on my platform of choice... a platform where literally every other streaming app has managed 5.1 for years so I simply cannot accept there is any technical limitation that Now are up against.

 

When they finally get their act together is when ill come back... of course this will have a knock on effect for me as ill cancel movies too as I dont want to watch in 2.0.

 

Ill keep my eye on this forum as Im sure it will be apparent when they fix 5.1.

 

 

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Anonymous User
Not applicable

Re: Update Now TV app for apple TV

The BBC iPlayer is even worse as it offers no subtitles for any program
whatsoever, that is unless it’s an imported french drama like The Last Wave.

I know I’m going off topic but I made a complaint to the BBC about lack of
subtitles on the Apple TV box and them being in breach of the equalities
act of 2010 but I’ve heard nothing back from them and that was about 3
months ago. I’m pretty disgusted by them.
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Anonymous User
Not applicable

Re: Update Now TV app for apple TV

I think it could be years if not at all for 5.1 sound. I firmly believe
there is no technical reason why there cannot be 5.1 sound for NOW TV on
the Apple TV box when other streaming providers can do 5.1 and above
(Atmos). It’s the reason I never use now TV cinema. I’d simply rather rent
them individually from the iTunes or Amazon.

I know I am going off topic a little bit here but the BBC keep repeating
that they can’t do subtitles for the Apple TV box because of technical
difficulties and the format that apple have chosen to use. It just seems to
be the go to reason for when somebody can’t do something with the Apple TV
box when it’s the most capable of all streaming boxes.
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Samuel71
Mentor

Re: Update Now TV app for apple TV

Me ranting at NowTV today:

honestly I came on here today thinking it was a bug or something but clearly not the case I am absolutely done with NOW the price for the quality you get is appalling. I started it again for ZSJL and then saw you’d added apple tv integration. Was happy with putting up with a shigher than everyone else cost for a poorer experience (720p like wtf?) stereo sound (like wtf?) useles app interface (honestly a joke) but there’s a few select shows/films that just mad enough difference. But throwing adverts in is honestly a joke: channel 4 adverts but it’s free, itv adverts but it’s free, Netflix no adverts better quality cheaper, Disney no adverts, cheaper cost, better quality, Apple TV+ no adverts, cheaper cost, better quality, but now tv thinks it can give a worse quality, with adverts and charge more than the rest…..

All I’m getting back is the standard: but we reduced the cost from £11.99 to £9.99 for films, added kids into tv so £3.99 and releasing 125 new shows. Whoop de do
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Ab76
Mentor

Re: Update Now TV app for apple TV

I can see Now losing a lot of customers over these changes and it’s inability to improve the viewing experience (the most expensive streaming service provides the lowest quality).

 

Rather than subscribe all of the time, in the future I might subscribe for one month out of every three or so and watch everything I want to see in that month. Netflix, Prime, Apple TV and Disney (which combined cost me less than I pay Now) will keep me busy the rest of the time.

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MrZippy
Expert 2

Re: Update Now TV app for apple TV

What’s funny is NowTV don’t even get the basics right as it doesn’t remember the episodes watched after an unknown period, I’m not sure if this is between not having a pass active or just after a period of time.  But it’s really annoying, Netflix remembers forever, not that I’ve ever stopped paying, even between regions, so when on holiday in the USA and the show isn’t currently in the U.K., when it is added in the U.K. it still knows where I got to. 

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Anonymous User
Not applicable

Re: Update Now TV app for apple TV

They had lost me before these changes because of their inability to provide
subtitles to any TV show show that was on Fox. Me and deaf friend couldn't
watch many shows together.

Now two of those shows, The Walking Dead and War of the Worlds are both on
Disney+ with both subtitles and 5.1 sound. ( I am beyond delighted for my
friend to be able to watch these shows with me now )

They will lose more content due to Disney buying Fox and whilst normally I
don't like to see a monopoly on content at this moment I'm quite happy.
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Wentey
Scholar 3

Re: Update Now TV app for apple TV

Looks like all the sports channels are now in 1080 with 50FPS nice to see the sky sports news tick flow smooth after all these years doesn’t look like heave done it for the entertainment channels tho sky news still has jagged ticker