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MrZippy
Expert 2

Re: Update Now TV app for apple TV

Content that’s impossible to find due to a poor app, no ratings and no recommendations. And lack of continue watching working correctly.
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gavs82008
Legend 5
Legend 5

Re: Update Now TV app for apple TV

@AlexB83 

Sky still pick up the rights for almost every CBS, HBO, ABC/Fox (now Disney) and HBO shows.

  • CBS launches Paramount+ here which is likely 
  • Disney when will they decide to keep ALL their shows for Disney+ again very likely
  • And finally when HBO finally launches HBO Max again very likely although not till 2024  

 

The only thing left for Sky/Now TV will be all NBC shows and Comcast owned products. So I would guess is that over time Sky will start airing NBC shows around the same time as the US for once instead of waiting 4+ weeks. 


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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Ab76
Mentor

Re: Update Now TV app for apple TV

I’ve just checked NowTV’s Boost page to see whether Dolby 5.1 has been added to Apple TV and found that they now say that Boost isn’t available at all for Apple TV (previously they said it was, but without 5.1) - see https://www.nowtv.com/boost-existing.

 

If that’s correct, NowTV’s going backwards.

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Chaosphere616
Scholar 2

Re: Update Now TV app for apple TV

Now TV claim boost only works on Roku express and sticks. That’s clearly
not true because I have an older Roku 3 box and boost works on that fully
because I have successfully used boost out on it.
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AlexB83
Scholar 2

Re: Update Now TV app for apple TV

The Apple TV app is definitely 1080p and 50fps on the sports channels. Maybe they are not advertising it as such until it has 5.1 

AlexB83
Scholar 2

Re: Update Now TV app for apple TV

nst
Expert 3

Re: Update Now TV app for apple TV

@Ab76 

 

Probably an oversight... they are well known for this ham fisted approach.  They have finally de-tagged all their content through the AppleTV app and now its "STEREO" instead of "5.1" which it was for a long time after the app launched.

 

I know others disagree, but they may as well just drop Boost support altogether if they can't or wont implement the full feature set.

 

Ive always thought that offering 1080p without 5.1 is a weird omission.. but please bear in mind im looking at this from a movies perspective and not live sports in which context im sure this is acceptable.

 

Meanwhile ive all but abandoned the long awaited app, and grudgingly have moved over to the Firestick version which mysteriously manages to support everything in a reasonably polished and useable app.

 

I long for the amazon exclusivity clause to be done (yes im still of that theory that amazons deal includes forcing people onto their hardware) - and then.. if there are any customers still using the AppleTV app.. they might make it better or even just useable.

 

Ive found lately that if my posts are overtly critical of NowTV they tend to disappear... so let see if this one lasts more than a few hours 🙂 

 

 

 

 

nst
Expert 3

Re: Update Now TV app for apple TV

The forum is dying a death lately!...

 

Anyone else noticed that logging in here to reply to posts is now torturous and it kicks you back to the NowTV main page and you have to find your way back to the forum?  Maybe its just me.

 

Anyway... it struck me that its been almost 3 months since the app was updated.  1/4 of a year.  

Despite the promises made pre-delivery (full boost and TV app integration), and the excuses made after,  its clear that nothing has changed and nothing will change in a reasonable amount of time.

Given the long beta trial, and the constant reports by the testers.. they knew that 5.1 wasn't happening and they had long enough to fix it and even longer now still.

 

It does seem that we should keep up pressure on them to find out whats going on.  Id encourage anyone who still cares (and I appreciate that number might well be diminishing) to keep on to NowTV via Twitter etc to let them know we haven't forgotten what they promised us and that we still want it sorted.

 

A bit fruitless I know.. but I suspect that their stats will show that X number of people downloaded it.. and Y number of people are now actively using it (Y being many less than X) and therefore its not worth their while giving it much attention.

Im hoping that all the Xs are potential users of the app and its only that its so unusable for some that Y is not higher.

 

 

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Dean0989
Scholar 3

Re: Update Now TV app for apple TV

@nst

I sent a direct message via LinkedIn to the MD of Nowtv asking the questions of why it was delivered as promised after months of testing and the testers giving there time for free with out any offers of discounts etc for giving there time and then basically being given an app that may look pretty but isn’t what was promised.

I’ve had no reply or anything and it’s been weeks now.

It’s just rudeness on there behalf.

I must admit with things like Starz being released on the Disney app that has full Apple intergration etc I’m finding it very hard to actually use the now tv app as it’s just painful and the sound quality is awful even through my HomePod setup.

My mindset is shifting now I’ve cancelled my sports pass and opt for BT sport and Amazon prime for sports now and when the offers finish on movies and entertainment I will probably cancel those unless they offer some really big discounts again.

My only wish for the Apple TV now is that Netflix would play nice with Apple intergration and I would honestly be happy with it and probably not even use Nowtv at all, but the chances of that happening are non existent I think.
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waldopepper
Scholar

Re: Update Now TV app for apple TV

I'm beginning to agree with others that if the user base of Apple TV is so low, its just not worth their effort! I would love to know user  numbers.

 

Maybe this also explains the Disney+ app glitch when you pause it, when the screen saver kicks it, it unpauses what you're watching. Pretty big bug, been happening for months. 

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