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Anonymous User
Not applicable

Update Now TV app for apple TV

Will the Now TV app for Apple TV ever get an update?

 

The current version is complete rubbish and makes me regret ever getting a Now TV pass.

 

Unless there is an update my Now TV experience will be very short indeed.

2,749 Replies
AlexB83
Scholar 2

@Techuser_73 

 

Why would you cancel the boost pass if you are now using a fire stick, that literally makes no sense.

 

I use Apple TV on my second tv and fire stick on main to replace LG app (due to 50fps and also because it now has at BT sport app) I'm happy to pay for boost and think it's still good value and I'd take 1080p and 50fps over the old Apple TV app any day. 

Techuser_73
Scholar 3

I’m using the firetv stick because the app for appletv is shocking. Also I now revise to pay for standard 1080p picture when that should be the norm. Your entitled to do what you like regarding boost but if many other people cancelled they would scrap the £3.00. I only got it because I thought we were getting a great app but that was a pack of lies. The ups align of the Apple TV would have done the job. And I already have the BT sport app on Apple TV.

AlexB83
Scholar 2

1080p will not be standard on Now TV until at least it's standard on sky and boost is much better value compared to the cost for it similar on sky. Maybe it's more worthwhile everyone having boost because if nobody subscribes to the service without it then it's pointless them offering it without hd but either way the price would just get incorporated into the other pass prices. But while there are people who are willing to pay for the very basic in SD or still have a 720p tv they can argue they would not benefit from HD as standard so why should they contribute 

 

Techuser_73
Scholar 3

1080p is standard broadcasts if sky are not willing to do that on nowtv that’s a shame. All the rest do bbciplayer Netflix Amazon. I pay my license fee every year. I mentioned this the other day where they can introduce an addon if people wanted 5.1 sound or 50fps. For me if this was a 4k option I would happily subscribe but they don’t. They make enough money from there premium products so don’t try to justify there on there knees. People have the option to vote with there wallet and many people on here wasted 8 months on a beta trial only for it to be released on firetv devices and the appletv gets an inferior app. The chances of this app getting regular updates is very slim compared to the firetv device. Of course you will get the line that 5.1 will get released in a future update but will it. They are misleading people by saying it has 5.1 sound not on the Apple TV. If a guy subscribes to boost and has an Apple TV then he finds there is no 5.1 who is at fault after all he’s just going by what he’s read. Now who is at fault. 

MrZippy
Expert 2

1080p isn’t standard on Netflix, it costs more, as does it in Sky TV. Most other streaming services are 1080p minimum, but not all.
Clem_Dye
Scholar

BBC iPlayer only delivers 720p as standard, the same as NowTV without Boost. When 4K stuff is available, it’s only in stereo. The BBC needs to be offering at least 1080p and 5.1 audio (where available) to match the quality of its linear HD broadcasts.

 

I believe that if the BBC upped its game then the likes of the other UK streaming services would eventually follow suit. At present, ITV, All4 and Britbox only offer 720p stereo streams. I have no idea about My5. All are mired in the last century when it comes to matching current broadcasting and paid for streaming services.

 

Sky doesn’t want to do much with NowTV for fear of gouging its satellite user base, which is odd in some respects. Sure, offering 4K on NowTV would have some impact, but as streaming is the norm for many of us, overall I think that their customer base would rise. Academic, of course. It won’t happen, neither will any further improvements to the NowTV app. on Apple kit. For me, for those few series that I watched on NowTV, I’ll try and source them from elsewhere in future. I’m almost certainly guaranteed better picture and audio quality, and I won’t have to use the braindead NowTV software.

 

Sky, of course, has a bigger problem in some respects. It relies on a lot of US material. That’s currently in short supply, given the pandemic, and with companies now offering their own streaming apps., I’m beginning to wonder how Sky will manage to keep its subscribers, at least those who have no interest in sport.

Techuser_73
Scholar 3

All I’m saying in this day and age it’s not hard for sky to offer 1080p online. Of course if people want to pay extra for boost that’s there choice, i choose not to now as long as I have a decent picture then that’s all I’m bothered about. 

Ab76
Mentor

For anyone who hasn’t notice, NowTV are now telling customers (on this page https://help.nowtv.com/article/how-to-adjust-audio-settings ) that it’s “Good to know” that Dolby 5.1 isn’t supported on Apple TVs. Have they no shame?

nst
Expert 3

@Ab76 

 

.. and disgusting and indefensible.

 

On a platform that is more than overqualified to deliver a paltry 5.1 soundtrack - NowTV seem technically incompetent to not deliver sound in the same was as literally all the other streaming services do on the platform (and of course some deliver 4K and Atmos)

 

Im still convinced it isnt, and cannot be a technical issue.  Why.  Impossible to accept this can be the case.  Its more related to the miraculously appearing Firestick app (seemingly no beta required for that one) and allowing it to be technically superior... at least for a pre-agreed specified period of time.

 

Im not a tinfoil hat wearing conspiracy theorist... but let me ask you this:

 

How many Boost subscribing AppleTV owners, who have been ever so patiently waiting for a new app for years.. and who also are "lucky" enough to own a Firestick... have now completely abandoned the AppleTV app in favour of the firestick.

 

This is just the outcome they intended with their new deal with Amazon.

 

And what a colossal waste of time and effort of both the NowTV developers and all those involved in the sham of a beta test to release an app in this state - as a large proportion of the available potential users will still not be able to use it.

 

 

AlexB83
Scholar 2

One thing I would say is I can see why there was no beta for Amazon that's because it's a new service so they couldnt exactly have a public test before the deal with Amazon was announced

nst
Expert 3

@AlexB83 

 

Sure they could.  There was nothing stopping them.  And loads of other software gets beta trials on new platforms.

 

The reason they didn't beta test it is because of the secrecy of the deal with Amazon.

 

And it begs the question... something that bugs me having participated... is what value did the beta testers add to the new AppleTV app when they basically released whatever it was they wanted and ignored the vast majority of the feedback anyway.

 

They clearly didn't need to beta test the firestick version... and that app was released very polished.  They did waste our time beta test the AppleTV version and yet look at it compared to firestick!

Anonymous User
Not applicable

@nst

I haven’t seen the Amazon version and have no interest in getting a fire stick, my question though apart from 5.1 what’s the big difference as I haven’t seen it, will I cry for wasting my time as it looks completely different etc or is it just a few tweaks?

Also with Disney releasing stars channel in February and the rumours of HBO max coming to the Uk, how long can Nowtv last do you think and what impact will that have on sky with all the new streaming services coming available?
nst
Expert 3

@Anonymous User  interesting questions.

 

Firstly the differences:

 

The Firestick app has the same look and feel of the AppleTV app - this is on purpose and the main reason the appleTV version is poor.  Rather than play to each platform's strengths, NowTV stubbornly make each app look the same - as much as possible - even at the sacrifice of functionality. 

You can understand the rationale - after all they want their experience to be familiar regardless of how and where you choose to watch...

However that said.. the Firestick is far superior given that it does support 5.1 (to those who care) but also the remote is a big factor.  You can easily FF/RW on the Firestick as it has dedicated buttons.  On the AppleTV it has a very good mechanism for this in the swipe left / right thing but it relies on the app developer properly coding for and supporting the suppled AppleTV remote.  Most do - but not all.  For example the best ones show a thumbnail as you scrub back and forth and its super easy to find the part of the show you want.  Iplayer, and Britbox to name two do not have the thumbnail when scrubbing but at least they support the general mechanism.

NowTV does not.  At all.  And because it doesn't, in conjunction with it wanting the interface to be the same regardless of the implications... we get a terribly awkward FF/RW experience.  This was fed back on the beta but ignored.

I probably could think of others but this is the main one.

 

Does it look completely different?  No.  And that's by design.  Is it a nicer and easier experience?  Yes very much so.  Sadly.  The AppleTV could be amazing and better still - but it isnt.

Is it worth the paltry £30 for an HD firestick to get the best experience and full HD / 5.1 support?  Yes.  Very much so.  And a hell of a shame for AppleTV but as I said before this seems to be by design and solely to allow Amazon to sell more hardware on the back of the deal to cross pollinate with Sky.  I strongly believe the delays launching the new AppleTV app in conjunction with the very suspiciously timed release (1 week later) of the surprise and superior FireStick app were all designed to keep the AppleTV app less popular than the FireStick one and drive NowTV customers to Firestick with the benefits of sales and traffic to Amazons services.  Way too suspicious.

 

 

How long can NowTV last?

 

Well, that's complex.  right now.. NowTV has unique content not available from other providers.  They know this.  And that's part of the problem.  If they had to work a bit harder to entice subscribers then maybe we would be better served by them to provide ancient HD and 5.1 as standard across the board and in maybe even expect to get advancements  to 4K and Atmos / Dolby Vision / HDR content.

 

Its actually a problem... and something we shouldnt be encouraging frankly.   Great.. new services...new competition... but at what cost.

 

At the moment, you can get a pretty good spread of new content by having NowTV covering the Sky1/Sky Atlantic exclusives and the Movie Channels.... Amazon Prime, Netflix, and Disney+.

We are already starting to see Sky Cinema losing new movies to other services.  They still get the lions share but more and more you are finding first run movies on Disney+, Amazon Prime, and Netflix.

OK, so we introduce HBO Max, and others....

But... content you are interested in starts to be spread more thinly across more services.. AND you have to subscribe to each and every one of them.

More services = higher monthly subscriptions... and there will come a point where its just too much.  You'll have multiple subscriptions yet probably only want to watch a few things on each per year.  Of course you can start and stop each one as appropriate but its going to get very complicated very soon.

 

Hooba
Scholar 3

Isn't that the point of no contract streaming services though? You subscribe when there's something you want to watch?

 

There's nothing on Entertainment that interests me right now. Actually, that's not quite right as Walking Dead season 10 is available. But given the current debacle with Boost randomly not working across multiple devices I can't watch in on NowTV. But its available for £8.50 on Amazon ..

 

I'm currently watching The Madalorian. Just finished For All Mankind. Next on my list are latest seasons of Better Call Saul, and Ozark. 

 

Movies can be worth a subscription .... I tend to watch stuff that I wouldn't ordinarily rent/buy from iTunes, and that can sometimes be pleasantly surprising e.g. Le Mans 66, Bloodshot, Brightburn. Great movies that I wouldn't have otherwise watched. But its only a handful .... and is it worth the subscription? Marginal .... (and with dodgy Boost, not worth it). So I think this month I'll cancel Ents and Movies. Might chuck a fiver at StarPlayz - quite fancy The Stand, Mr Mercedes, Pennyworth.

 

Can NowTV survive? Sure - for as long as people want to use it as a poor man's substitute for SkyQ it'll have an audience. For people looking for value, to occasionally complement other streaming services, it looks pretty ropey right now.

AlexB83
Scholar 2

A couple of things I'd like to say firstly, I don't tend to use swipe on many apps on Apple TV as I actually don't find it that good and prefer the very light tap on the remote and hope the next generation has a couple more buttons, especially mute. I also actually use the TV remote for my fire stick so I just have one remote for that and honestly switching between now TV on Apple TV and fire stick I don't find horrendous.

On the future of sky/now TV what I can see happening is sky becoming a sort of aggregator so they might offer you prime, netflix, Disney HBO etc as a big package at a reduced rate to getting them all individually and using the sky platform to view them. The key for them though is sports rights if they lost football rights specifically they would hemorrhage customers like there is no tomorrow

nst
Expert 3

@Hooba 

 

You are absolutely right.

 

Most if not all of these are monthly no commitment subs.  Start, pause, cancel at any time depending on what interests you and when.

 

In an ideal world of course you can pay £5-10 as a one off, binge all the series you want, then stop.

 

Of course.. the annoying thing about this.. and how these services entice more money out of you... is they have the annoying habit of releasing one episode per week.

If you are a spoilerphobe like me... you have to have the sub running so you can watch the latest episode when its released.

 

So much of stuff lately has necessitated a longer sub.  Mandalorian 2 months worth on Disney+, Star Trek Discovery 3 months of Netflix.... etc etc.  Both series would be spoiled.  Especially the Mandalorian - of course the 'thing' at then end of season 2 was fantastic to watch not knowing what was coming - but just minutes after it was all over YouTube and the internet - im so glad I didn't know.

 

Upcoming we have huge high profile marvel shows including Wandavision and Falcon and Winter Soldier - all of which are bound to be weekly drip-feeds too.

 

They aren't stupid 🙂 

 

If I wasn't worried about spoilers... the sensible thing to do is wait till a series has finished then take a 1 month sub and watch it all in one go.

 

 

 

 

nst
Expert 3

@AlexB83 

 

You are right with the future of sky becoming an aggregator - they already are having offered Netflix and now Amazon access via their SkyQ platform.

 

However, that's their premium subscription service and leased hardware.

 

I very much doubt that this would be possible under a single NowTV banner.

 

 

I love the AppleTV TV app - the aggregation service they provide is so very helpful - I just wish both Netflix and latterly NowTV played nice with it (as they promised they would!).  Of course you still have to subscribe to all these services individually but using them as a whole is made so much more convenient.

 

 

AlexB83
Scholar 2

I do like the Apple Tv app but there are a few changes I'd like to make to it such as having a live TV tab or having more control over which services appear. 

 

I can certainly see movies and entertainment being combined into 1 and also sky may have to invest in more of their own exclusive content rather than buying from other services.

nst
Expert 3

@AlexB83 

 

As all my TV, live and streaming is now via apps on the AppleTV, I agree that a live TV thing would be useful but it would have to work across all the "live broadcast" channels and provide an aggregated TV guide.

 

I noticed something on my Firestick which is a very interesting step in that direction.  They now have a 'live TV' section and at the moment the only service that plays nice with it in the UK seems to be "My 5" and therefore only Channel5's channels appear.  This works well and has customisation options but they need to get iPlayer, ITV Hub, and All4 added to make it a great live TV service.

Anonymous User
Not applicable

@nst

If Apple can do a live tv tab that plays nice with the Uk channels then that would be a game changer in my opinion as the only app I’ve found in the Apple TV is tv player that has the full TV guide and all the channels on it, I like it as is like a channel guide you get on normal tv which I do miss if I’m honest, just for channel hoping when there’s nothing else to watch.

I myself like you use Apple TV for everything I cut the cord two years ago and haven’t looked back, but it is one thing I do miss from sky/TV

If anyone knows of a better solution to tv player for Uk tv I’m open to listen
nst
Expert 3

@Anonymous User 

 

I agree it would be useful but don't see Apple doing something like that for some reason.

 

As I said above in another reply.. the Firestick has just dipped a toe in just that kind of function.  It works well for the only participating service, i.e.. Channel5's channels  - and once the others join in it should function as you would hope.