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Expert 2

Re: Update Now TV app for apple TV

Thats the key... and thats the question that we are really asking.

 

We aren't ignorant or stupid... this is 2020, and theres a thing called the internet... we can easily find out that the universal app has been released in Ireland and Italy.... and not the UK

 

We are simply asking, as subscription paying customers, why this is and why we cant have the same app released in the UK.  Its not as if it doesnt exist...  but whats the reason that it CANT be released in the UK yet.

 

If someone would just answer that question... although I sure its not going to be an answer that satisfies us.... its the least they can do at this point.

 

For example "our appleTV app requires specific amendments for the UK customers... this is still in development and we are hoping to have a UK version of the app ready by xxxx"

Advocate

Re: Update Now TV app for apple TV

Hi. Where you found support for AppleTv in Italy ???? 

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Expert 2

Re: Update Now TV app for apple TV

Apparently, the new universal app is available on the Italian, and Irish app stores.

 

Just not the UK one.

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Expert

Re: Update Now TV app for apple TV

Do google search you can find the Irish one easily, it has screenshots too. Same version as U.K. iOS non universal app, I created an Irish account and installed, it fully worked but would not accept my U.K. login details. 

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Scholar 3

Re: Update Now TV app for apple TV

When I google it nothing ever comes up, am I searching for it wrong what are you typing into google
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Expert

Re: Update Now TV app for apple TV

I previously posted picture and I believe the link. Link doesn’t work on an apple mobile device as redirects to the App Store app giving an error not available in your region. 

Try ‘NowTV ie iOS’ or something similar, or look back in this tread.   If that doesn’t work set Google region to Ireland. 


Try this, just found quickly when looked:-

https://apps.apple.com/ie/app/now-tv-ireland/id1190333186

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Scholar 3

Re: Update Now TV app for apple TV

Thank you
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Expert

Re: Update Now TV app for apple TV

Note it’s the same version and change log as the U.K. release, expect that isn’t a universal iOS / tvOS app here. 

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Scholar

Re: Update Now TV app for apple TV

This treatment of NowTV customers is so bad, I still think they should remove AppleTV from their list of supported devices (or at least caveat this to show that MyTV and other functions aren't included). I wonder if any UK tech magazines/websites would be interested in writing about this?

 

Also did you see the story about the homework App in China, schools are using it exponentially to set homework for quarantined students, so the students have banded together to give it a 1 star review, when it hits a 1* average rating, it's could get removed from the app store!

https://www.independent.co.uk/life-style/gadgets-and-tech/news/coronavirus-quarantine-children-china...

 

NowTV somehow has a rating of 4.5 from 20,000 reviews, sadly I don't think we are enough people to lower it that much and we have probably mostly all rated it badly already 😞 Interesting that the reviews are very polarised, probably 1* for some devices, 4/5* for others.

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Expert

Re: Update Now TV app for apple TV

The tvOS app I thought was 1 star when I last looked. 

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