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GBinLondon
Observer

Re: Update Now TV app for apple TV

Don't set your expectations too high for Apple's TV app.  It doesn't replace the apps for other streaming services.  It merely collects the shows you watch or thinks you should watch.  If you select a show you want to watch from the TV app (and the NowTV app has been designed to integrate with TV), it will pop up a screen that asks you if you want to purchase the show or open it in the NowTV app.  The only advantage is that it should take you directly to the show you selected, rather than having to hunt for it after you have been bounced to the NowTV app.  That's how it integrates with HBO, Hulu, etal, anyway.  The key is, the NowTV app has to be redeveloped to integrate with TV.

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Beamerman
Advocate

Re: Update Now TV app for apple TV

I'm a new NOW TV subscriber and use Apple TV. I can't believe how bad this app is. I'm not looking for much

Number 1 request - it should at least remember what I've watched and make it easy to watch the next episode

Number 2 request - allow the My List feature to sync across from web or other devices.

 

That would do !  Please !

 

I'll be cancelling after my offer period 😞

Dazzalynch
Observer

Re: Update Now TV app for apple TV

Hi @Ryan-R I would love to speak to the right person at Now TV to discuss the design and development of the app. I have run a studio since 2008 making apps for clients such as Rolls-Royce, Virgin, EA and AVON - I have so many ideas of how to improve the Apple TV app.

Here is a free one for starters:

 

When viewing a new series - how about a summary screen detailing what it is actually about, the genre, the cast. Simple - but very helpful.

 

thanks

 

Darren

SamKirk
Scholar

Re: Update Now TV app for apple TV

I suggest everyone starts tweeting a link to this forum thread and tag it #NowTVHatesAppleTV etc until someone with some real facts regarding the situation responds.

 

Neilveg
Mentor

Re: Update Now TV app for apple TV

Now tv offer their set top boxes for free so its pretty clear they have zero interest in Apple TV customers.   Personally I dont want any more clutter around my TV  and  Sky/ Now tv and BT need to learn this.   Amazon appear to be learning as they are said to be developing an app for Apple TV. 

 

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IndigoPrime
Scholar

Re: Update Now TV app for apple TV

It’s all about control. It’s always ever been about control. This isn’t a NOW TV thing, but a TV thing in general. Everyone wants you using their box, in order to funnel you towards their services. The thing is, this all goes pear-shaped when your service is really the driver of profit, and when people are sick of the waste involved in having a bunch of separate devices, all individually powered, cluttering up their TVs.

 

And there’s really no excuse for it. Any company can submit a full tvOS app, in the same manner as an iOS one. On Apple TV, Amazon at least appears to finally be coming to its senses, but few others are. Some (such as Channel 4) have at least ‘supported’ the box in as much as allowing fully working AirPlay. NOW TV, though, is just a joke.

 

I don’t think anyone from NOW TV needs to reply here, because it’s very obvious this is a dead app. It will be patched to the level that it continues to play content, and get the odd internal update (such as subtitles on seemingly random shows), but that’s it. My hope is Apple kills pre-tvOS apps with the next release of the OS and forces NOW TV’s hand. I doubt it will though.

 

As for NOW TV, I’d just like less of the dishonestly. Support since the release of the Apple TV has gone with the flowery “we hope to have news for you soon” rubbish. Just admit the app isn’t going to ever be updated in any meaningful sense, and tell people you’d prefer they use your own NOW TV box.

 

And, yeah, that price increase. Ouch. I think once Game of Thrones is over, I’m done.

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Frankiejr
Advocate

Re: Update Now TV app for apple TV

The people defending NowTV in this thread is laughable. 

 

So a quick summary of the history of the NowTV app on Apple TV. 

 

1. Apple collaborated with Sky to create a NowTV app on the Apple TV. This needed to be a collaboration as the Apple TV didn’t have an App Store. Any updates to this had to be done via Apple. 

2. Apple release the 4th gen Apple TV and introduce an App Store. I can only imagine there were conversations with sky about the Now TV app and for some reason a decision was made to continue using the same code and UI from the original Apple TV version and just wrap is up as an App Store app. Thiis meant the 1.0 (or whatever version it is) requires assistance from Apple to update it as they were the ones that actually created it. 

3. As the App Store allows any paid app developers to submit new apps or develop new updates to existing apps this is completely in the hands of Now TV. So if Now TV wanted to develop and submit a 2.0 version of Now TV (to look however Now TV see fit while aligning to App Store guidelines) they could do. 

4. As of right now Now TV (not Apple) have chosen not to release a new 2.0 version. Which is why Apple still need to be involved in fixing the existing one (via customer complains to Now TV).

5. I think the Now TV service is great with the sole exception of the Apple TV app. I have no idea why Now TV have closen not to update the app but the people on this forum need to stop trying to blame apple for something that is completely and solely in the control of Now TV. There is absolutely no point in trying to make slight updates to the existing app via Apple. It need a completely rewritten (ideally all native in swift) 2.0 app and only Now TV can instigate this. 

6. There may be some light at the end of the tunnel as Now Tv is mentioned on the new Apple TV 4K box and on advertising shows Siri being asked about the next game on sky sports. This is functionality that right now is not possible so could be hinting finally at an update. Though I really won’t be holding my breath without some solid comms from sky or Now TV. 

 

I hope this clears things up and stops the conversation going round in circles. 

sisterray
Advocate

Re: Update Now TV app for apple TV

Hi,

 

I just bought an Apple TV 4K as I am trying to consolidate all my on demand viewing on one box. I have used the app on my LG TV and it is great.

 

Unfortunately the Apple TV one seems quite basic. I hope there are plans to update this. Can anyone from NowTV confirm any future plans.

 

Also here's an idea, let the community build the app for you. Have a competition on either design or building an app for you.

 

Let's hope for some good news soon.

 

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moroboshi
Expert

Re: Update Now TV app for apple TV


@sisterray wrote:

Hi,

 

I just bought an Apple TV 4K as I am trying to consolidate all my on demand viewing on one box. I have used the app on my LG TV and it is great.

 

Unfortunately the Apple TV one seems quite basic. I hope there are plans to update this. Can anyone from NowTV confirm any future plans.

 

Also here's an idea, let the community build the app for you. Have a competition on either design or building an app for you.

 

Let's hope for some good news soon.

 


 

It will never be updated. Sky haven't released a single update for it in over 2 years. It's abandonware.  Just use the app built into your TV.

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IndigoPrime
Scholar

Re: Update Now TV app for apple TV

 

“I have no idea why Now TV have closen not to update the app”

 

Control and competition, presumably. NOW TV wants you using its box, not Apple TV.

 

“Now Tv is mentioned on the new Apple TV 4K box”

 

I imagine that’s not really through choice. Apple TV has a big problem in the UK, in terms of support. If Apple took the NOW TV logo off of its marketing, what else is there beyond YouTube and Netflix? A half-hearted version if iPlayer? Some news apps? A few niche concerns like Hopster?

 

“Can anyone from NowTV confirm any future plans.”

 

Short of an official press release, I wouldn’t trust anything NOW TV says more than you can throw their entire HQ. They’ve been offering ‘possibly’ and ‘hope to’ since the fourth-gen Apple TV arrived. They’ve been stringing along customers, either knowingly or unknowingly (depending on how much access the support teams have to future plans); this has also been peppered with – at best – misdirection as to the reasoning behind the poor app (blaming Apple regarding updates, when NOW TV could if it wanted submit a native, new app, mostly porting across its iOS one and adjusting the UI to suit).

 

“Also here's an idea, let the community build the app for you. Have a competition on either design or building an app for you.”

 

Just no. NOW TV isn’t a charity. It makes a ton of profit, and should sort its own app. It shouldn’t rely on people’s goodwill to have one made.